Financial Counselor (Fully Remote)

Prisma Health; United States; Remote; USD 48,000 - 64,000; Full time

Job summary

Prisma Health is seeking a revenue cycle professional to support timely account resolution across the organization. You will focus on collecting on deductibles, co-pays, co-insurances, and self-pay balances while following Patient Friendly standards.

Ideal candidates bring 3 years of healthcare revenue cycle experience, with a high school diploma; a bachelor's degree can substitute. The role emphasizes accuracy, compliance, and strong interpersonal skills.

Qualifications

• 3 years of health care revenue cycle experience (billing, collections, customer service).
• High School diploma or equivalent, or post-high school diploma.
• Bachelor's degree with 3 years service industry experience may substitute.

Responsibilities

• Understand organizational goals for timely and appropriate account resolution.
• Work in accordance with Patient Friendly standards ensuring complete, accurate, and compliant processes.
• Focus on collection of deductibles, co-pays, co-insurances, and self-pay accounts.
• Perform bedside demographic and financial assessments to determine payor sources.
• Coordinate referrals to outside agencies and monitor high-dollar accounts.
• Maintain superior revenue cycle knowledge and interpersonal skills.

Skills

Revenue cycle

Billing

Collections

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Bachelor's degree with 3 years service industry experience may substitute

Job description

• Understand organizational goals for timely and appropriate account resolution.
• Work in accordance with Patient Friendly standards ensuring complete, accurate, and compliant processes.
• Focus on collection of deductibles, co-pays, co-insurances, and self-pay accounts.

Accountabilities:

• Perform bedside demographic and financial assessments to determine payor sources.
• Coordinate referrals to outside agencies and monitor high-dollar accounts.
• Maintain superior revenue cycle knowledge and interpersonal skills.
• High School diploma or equivalent, or post-high school diploma.
• 3 years of health care revenue cycle experience (billing, collections, customer service).
• Bachelor's degree with 3 years service industry experience may substitute.

Prisma Health

Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. The company has 32,000 team members dedicated to supporting health and well-being.