Financial Counselor Financial Counselor Arcata, CA

TimeTrex Software Inc.; Arcata (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Mad River Community Hospital in Arcata, CA seeks a Financial Counselor to join our patient services team. You will verify insurance eligibility and benefits for planned and emergency admissions and obtain necessary authorizations.

Prior experience in healthcare or accounting is preferred. You will help patients understand benefits, assist with Medi-Cal applications, and discuss service costs and deposits, ensuring a smooth admissions process for every patient.

Qualifications

• Experience preferred in healthcare; other related experience will be considered.
• At least one year of related experience in accounting or bookkeeping; other related experience will be considered.
• Professional customer service skills; advocacy experience or related training desirable.
• PC literacy with experience in Word and Excel.
• Good written and verbal communication skills.

Responsibilities

• Verify insurance eligibility and benefits for planned and emergency admissions.
• Obtain necessary authorizations for procedures and admissions.
• Assist patients in understanding their insurance benefits and Medi-Cal programs.
• Determine and discuss service costs and required deposits.

Skills

Customer service

Communication

PC literacy

Emotional stability

Advocacy experience

Tools

Microsoft Word

Microsoft Excel

Job description

Mad River Community Hospital offers a friendly, family oriented and welcoming workplace with excellent benefits. Come join our family of dedicated professional staff, where you’ll enjoy being a part of an exceptional team!

The Financial Counselor is responsible for verifying insurance eligibility and benefits for both planned and emergency admissions. Obtaining necessary authorizations for procedures and admissions. Assisting patients with understanding their insurance benefits and applying for various Medi-Cal programs. Determining and discussing service cost and necessary deposits.

QUALIFICATIONS

• Prior experience preferred, preferably in the healthcare industry; other related experience will also be considered.
• At least one (1) year of related experience in accounting or bookkeeping; other related experience will also be considered.
• Professional customer service skills; advocacy experience or related training desirable.
• PC literacy with experience in Microsoft Word and Excel.
• Emotional stability conducive to dealing with a fast-paced environment, rapidly changing conditions, emotional demands, and maintaining effective working relationships with peers.
• Good written and verbal communication skills.

Wages are based on prior related experience.