Financial Counselor

University of Wisconsin Hospitals and Clinics Authority in; Madison (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Tuition benefits eligibility

Job summary

University of Wisconsin Hospitals and Clinics Authority is seeking a Financial Counselor to help patients understand costs for upcoming services, explain billing prepayment options, and determine patient responsibility based on their coverage. This is a full-time hybrid role based in Madison, with occasional on-site requirements.

The position emphasizes clear communication, patient advocacy, and collaboration with clinical and billing teams to support timely, accurate billing and financial

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree in Business, Finance, Healthcare Administration or related field preferred.
• 1 year experience in Health Care Revenue Cycle, insurance, or financial institution required.
• 2 years experience in Healthcare Revenue Cycle preferred.

Responsibilities

• Provide patients with estimated costs for upcoming services.
• Assist patients in understanding the billing prepayment process.
• Review patients coverage to determine overall cost for the patients specific plan of care.

Skills

Healthcare revenue cycle

Billing estimates

Patient financial counseling

Communication skills

Education

High School Diploma or equivalent

Associate's degree in Business/Finance/Healthcare Administration

Job description

University of Wisconsin Hospitals and Clinics Authority

Financial Counselor (Finance)

Work Schedule: This is a full time, 1.0 FTE position. Eight hours shifts, between the hours of 7:30 AM - 4:00 PM, will be scheduled Monday-Friday. Hours may vary based on the operational needs of the department. This is a hybrid position with expectations of being onsite at least 6 times per year at 600 Highland Ave in Madison, WI.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Financial Counselor to:

• Provide patients with estimated costs for upcoming services.
• Assist patients in understanding the billing prepayment process.
• Review patients coverage to determine overall cost for the patients specific plan of care.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• High School Diploma Or equivalent Required
• Associate's Degree In Business, Finance, Healthcare Administration or related field Preferred

Work Experience

• 1 year Experience in Health Care Revenue Cycle, insurance, or financial institution Required
• 2 years Experience in Healthcare Revenue Cycle Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.