Financial Coordinator, Outpatient Access Center

Rady Children's Hospital-San Diego; Orange (CA); Hybrid; USD 35,000 - 52,000; Full time

Job summary

CHOC is seeking a Financial Coordinator to manage referrals, scheduling, and insurance verifications, and to document and communicate authorizations to providers and patients.

The role supports internal and external teams, ensuring accurate status updates and patient coordination within a pediatric healthcare setting.

Qualifications

• Required: High School Diploma or equivalent.
• Preferred: Experience with authorization process.
• Strong verbal and written communication; English proficiency.

Responsibilities

• Coordinate referrals and scheduling of appointments.
• Obtain insurance verification and benefits.
• Track and communicate authorizations to providers and patients.

Skills

Communication skills

Interpersonal skills

Bilingual English/Spanish

Education

High School Diploma/GED

Job description

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Job Summary

The Financial coordinator is responsible for coordinating referrals, scheduling appointments, obtaining insurance verification and benefits, tracking, documenting and communicating the authorizations of status to internal and external providers as well as the patient/family.

Pay Range

Minimum $25.20 Midpoint $31.50 Maximum $37.80

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Position Details

This position requires onsite attendance during the initial orientation and training period.

Following successful completion of orientation, the role will transition to a hybrid work schedule consisting of two (2) days onsite and three (3) days remote per week, based on business needs and performance expectations.

Experience

• Required: Minimum two (2) years of administrative or clerical experience in a medical office.
• Preferred: Three (3) years of administrative or clerical experience in a medical field.

Education

• Required: High School Diploma/ GED or equivalent.

Training

• Required: None required.
• Preferred: Experience with authorization process.

Specialized Skills

• Required: Strong verbal and written communication skills; interpersonal relationship and collaboration skills. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job. Ability to think critically; work independently; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; pay close attention to details.
• Preferred: Bilingual in English and Spanish.

Licensure

• Required: None required.

Work Environments - Functional Demand:

Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.