Financial Concierge: Grow Customer Relationships

Huntington National Bank; Bellbrook (OH); On-site; USD 42,000 - 57,000; Full time

Job summary

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and fostering relationships. You will educate clients on deposit products, identify growth opportunities, and refer them to appropriate banking areas to deepen partnerships.

The role emphasizes delivering exceptional service, adhering to policies, and supporting community financial goals while working in a collaborative office environment.

Qualifications

• Minimum 1 year of customer service experience or military service in a related role.
• Experience educating customers on consumer deposit products is preferred.
• Comfort with banking technology and online/mobile services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Sales

Banking products knowledge

Regulatory compliance

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and fostering relationships. You will educate clients on deposit products, identify growth opportunities, and refer them to appropriate banking areas to deepen partnerships.

The role emphasizes delivering exceptional service, adhering to policies, and supporting community financial goals while working in a collaborative office environment.