Financial Concierge: Elevate Customer Banking & Relationships

Huntington National Bank; New Castle (DE); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and protect daily balances while identifying financial goals and recommending deposit and other banking products. As a Financial Concierge, you will provide exceptional service, handle transactions accurately, and help expand customer relationships through a disciplined sales process and referrals.

This in-office role offers a collaborative team environment with opportunities for growth and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or related role.
• Bachelor's degree may substitute for experience per policy.

Responsibilities

• Provide excellent service and resolve customer issues.
• Grow relationships via disciplined sales, follow-up, outbound calls, and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Follow all operational, security, risk, and regulatory policies and procedures.
• Demonstrate sales, service, and relationship management skills.
• Perform other duties as assigned.

Skills

Customer service

Sales

Cash handling

Banking products knowledge

Financial guidance

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and protect daily balances while identifying financial goals and recommending deposit and other banking products. As a Financial Concierge, you will provide exceptional service, handle transactions accurately, and help expand customer relationships through a disciplined sales process and referrals.

This in-office role offers a collaborative team environment with opportunities for growth and