Financial Center Personal Banker I (Trainee)

Fifth Third Bank; Kenwood (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Cincinnati, Ohio, is seeking a Personal Banker Associate I. Selected candidates are expected to become Retail Personal Banker I after completing a 4–8 week onboarding and education program that includes rotations in operations and Sales & Service.

The role emphasizes using a consultative sales process to identify customer needs, cross‑selling, and building relationships with customers and business partners while handling teller transactions and working as part of the platform

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in financial services preferred.
• Ability to develop comfort with sales to acquire new customers.
• Understanding of basic math for credit and financial analysis.
• Professional appearance and communication.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Partner with Mortgage, Small Business, and Commercial teams to refer customers.

Skills

Consultative sales

Financial Needs Assessment

Cross-selling

Customer relationship management

Education

College degree

Job description

Fifth Third Bank in Cincinnati, Ohio, is seeking a Personal Banker Associate I. Selected candidates are expected to become Retail Personal Banker I after completing a 4–8 week onboarding and education program that includes rotations in operations and Sales & Service.

The role emphasizes using a consultative sales process to identify customer needs, cross‑selling, and building relationships with customers and business partners while handling teller transactions and working as part of the platform