Financial Center Manager Associate

Fifth Third Bank; Michigan; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Extensive benefits programs

Career growth opportunities

Job summary

Fifth Third Bank is hiring a Financial Center Manager Associate based in Clinton Township, Michigan. This role involves participating in a comprehensive onboarding program, rotating through key areas to prepare for a Financial Center Manager position. Candidates will deepen customer relationships and gain comprehensive product knowledge.

The ideal candidate should have a college degree or relevant sales leadership experience, alongside strong communication and analytical skills. Competitive salary and extensive benefits are offered.

Qualifications

• College degree or two or more years of leadership experience in a sales environment.
• Ability to represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.

Responsibilities

• Complete FCMA roadmap and all onboarding activities.
• Become proficient at deepening customer relationships.
• Gain knowledge of Fifth Third's products and services.

Skills

Leadership

Sales expertise

Communication skills

Analytical ability

Education

College degree or leadership experience

Job description

Financial Center Manager Associate – Fifth Third Bank

The Financial Center Manager will participate in a comprehensive, customized onboarding and education program including rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The comprehensive learning approach prepares successful candidates for a Financial Center Manager role after training and placement into a Financial Center.

Essential Duties & Responsibilities

• Complete FCMA roadmap and all onboarding activities from day one to program completion, including successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing memorable customer experiences
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned

Supervisory Responsibilities

Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provide challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

Minimum Knowledge, Skills and Abilities Required

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Ability to successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS website provides the MU4R questions and registration.

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint to attend meetings and/or training.

Benefits and Compensation

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

Location

Clinton Township, Michigan 48038

Equal Employment Opportunity Statement

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.