Financial Center Leader & Member Growth Champion

SECU; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401k plan with company matching

Generous sick, vacation and personal-

Incentives: quarterly and annual

Job summary

SECU is seeking a Financial Center Manager in Baltimore to lead service, sales, and operational integrity across the center. You will coach staff, manage performance, and develop members through effective relationship-building with internal and external partners.

The role requires a strong banking background, leadership experience, and a commitment to SECU’s values, compliance, and customer-centric approach. A competitive salary and benefits accompany the role.

Qualifications

• Leadership experience with coaching and development of teams.
• Proven ability to drive member growth and experience in retail banking.
• Strong communication and relationship-building skills.
• Understanding SECU culture, values, and regulatory requirements.

Responsibilities

• Lead and coach the Financial Center team to achieve service, sales and operational goals.
• Develop relationships with community partners to deepen member engagement.
• Educate members on products and channels to improve cross-sell success.
• Ensure adherence to policies, audits, and regulatory requirements.
• Oversee staffing, scheduling, and development plans for staff.

Skills

Leadership

Relationship building

Communication

Education

College Degree Preferred

High School Diploma Required

5 years of banking experience

5 years of leadership experience

Job description

SECU is seeking a Financial Center Manager in Baltimore to lead service, sales, and operational integrity across the center. You will coach staff, manage performance, and develop members through effective relationship-building with internal and external partners.

The role requires a strong banking background, leadership experience, and a commitment to SECU’s values, compliance, and customer-centric approach. A competitive salary and benefits accompany the role.