Financial Center Leader – Growth & Customer Impact

Fifth Third; Knoxville (TN); On-site; USD 55,000 - 90,000; Full time

Job summary

Fifth Third Bank in Knoxville, TN is launching a Financial Center Manager (FCMA) trainee program. The role includes rotations across Operations, Sales & Service, Lending, Small Business, and Management, aimed at preparing candidates for a Financial Center Manager position. A strong emphasis is placed on consultative selling and customer relationship building.

The program requires a college degree or equivalent leadership experience in sales, plus S.A.F.E. Act registration (NMLS).

Qualifications

• Onboarding and education program with rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management.
• Develop consultative selling skills to identify customer needs and propose solutions.
• Learn product/service processes and internal resources to guide a team and customers.

Responsibilities

• Complete FCMA roadmap and onboarding activities.
• Deepen consumer and small business customer relationships with great service.
• Develop an integrated book of business with a strong needs assessment approach.

Skills

Leadership experience

Sales skills

Customer service

Analytical abilities

Communication skills

Decision making

Education

College degree

S.A.F.E. Act registration (NMLS)

Job description

Fifth Third Bank in Knoxville, TN is launching a Financial Center Manager (FCMA) trainee program. The role includes rotations across Operations, Sales & Service, Lending, Small Business, and Management, aimed at preparing candidates for a Financial Center Manager position. A strong emphasis is placed on consultative selling and customer relationship building.

The program requires a college degree or equivalent leadership experience in sales, plus S.A.F.E. Act registration (NMLS).