Financial Center Lead: Customer Experience & Growth

Fulton Financial; Hamburg (Berks County); On-site; USD 34,000 - 57,000; Full time

Benefits offered by this job

Medical plans

401(k) with employer match

Paid time off

Educational assistance

Job summary

Fulton Bank in Hamburg, PA is seeking a full-time Financial Center Advisor to provide exceptional customer experience, focusing on service and sales with passion. You will coach a team, manage center operations, and ensure regulatory compliance while building strong customer relationships.

The role emphasizes proactive sales conversations, risk-aware operations, CRM-based onboarding, and local community engagement.

Qualifications

• High School Diploma or equivalent is required.
• 1+ years supervisor or team leader experience preferred.
• 3+ years related business or sales experience required.

Responsibilities

• Drive proactive sales conversations and identify sales opportunities.
• Oversee financial center operations with compliance and risk management.
• Coach and mentor team members to achieve goals.
• Use CRM to build relationships and onboard new customers and grow existing relationships.
• Represent Fulton Bank at community events to strengthen local ties.

Skills

Proactive

Collaborative

Communication skills

Education

High School Diploma or equivalent

Bachelor's Degree

Job description

Fulton Bank in Hamburg, PA is seeking a full-time Financial Center Advisor to provide exceptional customer experience, focusing on service and sales with passion. You will coach a team, manage center operations, and ensure regulatory compliance while building strong customer relationships.

The role emphasizes proactive sales conversations, risk-aware operations, CRM-based onboarding, and local community engagement.