Financial Center Growth Leader

Hancock Whitney; Kenner (LA); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Hancock Whitney in Kenner, LA is seeking a talented banking leader to manage multiple financial centers. You will hire, train, and develop associates, ensure service excellence, and drive performance through coaching and clear objectives.

This role requires 4+ years in banking, 2+ years of management, and strong sales and analytical skills, including P&L. You must be ready to work flexible hours, weekends, and travel as needed.

Qualifications

• High School Diploma or GED is required; Bachelor’s degree preferred.
• Minimum of 4 years of Banking/Financial Services experience.
• Minimum of 2 years of management experience.
• Minimum of 1 year successful experience in sales as an individual contributor or manager.
• Excellent communication, client service, and interpersonal skills.
• Strong analytical skills, including P&L and financial statement interpretation.
• Ability to manage competing priorities and lead under pressure in a dynamic retail banking environment.
• Adaptability, flexibility, and willingness to work financial center hours, including weekends and some evenings.
• Ability to travel as needed to perform essential job functions.

Responsabilités

• Hire, train, develop, and motivate associates across one or more financial centers, fostering a high-performing, client-focused team.
• Conduct performance reviews, provide coaching and counseling, and build succession-ready talent.
• Promote a culture of service excellence and consistently deliver an exceptional experience.
• Set strategic objectives for centers and associates, monitor performance, and drive results through structured coaching and performance management.
• Drive financial center sales and service performance using a consultative approach and strategic sales planning.
• Oversee management of existing client relationships and the development of new consumer and small business relationships (up to $1M annual revenue).
• Lead external outreach initiatives, including calls, in-person meetings, seminars, and events, to expand client base and deepen relationships.
• Promote and implement digital and self-service channels to enhance client convenience and engagement.
• Ensure financial centers operate efficiently and comply with all bank policies, procedures, and regulatory requirements.
• Lead staffing, scheduling, and operational planning to meet changing business and client needs.
• Uphold the bank’s risk management culture, including fraud mitigation, loss prevention, and regulatory compliance.
• Analyze branch P&L, financial performance, and operational metrics to identify opportunities for improvement.

Connaissances

Leadership

Customer service

Communication

Strategic planning

Coaching

Formation

High School Diploma or GED

Bachelor's degree

Description du poste

Hancock Whitney in Kenner, LA is seeking a talented banking leader to manage multiple financial centers. You will hire, train, and develop associates, ensure service excellence, and drive performance through coaching and clear objectives.

This role requires 4+ years in banking, 2+ years of management, and strong sales and analytical skills, including P&L. You must be ready to work flexible hours, weekends, and travel as needed.