Financial Center Customer Experience Advisor

Fulton Financial; Northern (KY); Hybrid; USD 53,292,000 - 84,086,000; Full time

Benefits offered by this job

Medical plans

Flexible spending account

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

PTO and volunteer time

Disability insurance

Adoption assistance

Educational assistance

Wellness program

Job summary

Fulton Bank in Cleona, PA is hiring for a full-time Financial Center Associate to deliver exceptional customer service and drive sales. This role supports account openings, transactions, and advisory interactions, aligning with branch hours and removing Sundays.

Training emphasizes customer-centric conversations and relationship building across banking products. The position requires a high school diploma and 1+ years in customer service or sales, with cash handling experience preferred.

Qualifications

• 1+ years customer service or sales experience.
• 6–12 months cash handling experience.

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy.
• Drive proactive sales conversations through outbound calls and lobby engagement.
• Utilize CRM to foster relationship-building conversations and onboard new customers.
• Open new accounts and handle maintenance requests while balancing sales and teller duties.
• Maintain compliance with regulations and Fulton policies.
• Leverage digital solutions to support customers and resolve issues.

Skills

Customer service

Sales

Education

High School Diploma

Job description

Fulton Bank in Cleona, PA is hiring for a full-time Financial Center Associate to deliver exceptional customer service and drive sales. This role supports account openings, transactions, and advisory interactions, aligning with branch hours and removing Sundays.

Training emphasizes customer-centric conversations and relationship building across banking products. The position requires a high school diploma and 1+ years in customer service or sales, with cash handling experience preferred.