Full-Time Financial Center Teller - Customer Experience

Fulton Financial

Upper Leacock Township (PA)

On-site

USD 23,000 - 33,000

Full time

4 days ago

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Benefits offered by this job

Medical plans

HSA/FSA

Dental and vision insurance

Life insurance

401(k) with employer match

Paid time off

Disability insurance

Adoption assistance

Educational assistance

Wellness program

Job summary

Fulton Bank in Leola, PA is seeking a full-time Financial Center Associate to provide exceptional customer service, facilitate teller transactions and promote banking solutions. The role requires availability to work around branch hours with no Sundays and offers opportunities to guide customers toward suitable products.

Ideal candidates have 6–12 months of customer service experience and cash handling, along with a high school diploma or equivalent.

Qualifications

High School Diploma or equivalent (Preferred)
6 to 12 months customer service experience (Required)
6 to 12 months cash handling experience (Preferred)

Responsibilities

Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities.
Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
Manage risk by maintaining compliance with applicable regulations, Fulton policy and procedure to include operational, security and settlement procedures.
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.