Financial Center Advisor – Sales & Service

Fulton Bank, N.A.; Allentown (Lehigh County); On-site; USD 53,182,000 - 84,185,000; Full time

Benefits offered by this job

Medical plans

401(k) plan

Paid time off

Job summary

Fulton Bank, N.A. is seeking a Sales and Service Specialist in Allentown, PA to deliver a high-quality customer experience across teller transactions and sales support.

This full-time, on-site role is based at the Hamilton Street Financial Center and requires a customer-centric approach to helping clients meet their financial goals. The position emphasizes proactive sales conversations, knowledge of banking products, and a commitment to compliant, risk-aware service.

Qualifications

• Minimum high school diploma or equivalent.
• 1+ years of customer service or sales experience.
• 6–12 months of cash handling experience preferred.

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy.
• Drive proactive sales and referral conversations through internal and outbound interactions.
• Engage customers to open accounts, perform maintenance, and support operational activities.
• Maintain knowledge of products and services to provide exceptional customer experiences.
• Ensure compliance with regulations and Fulton policies while managing risk.
• Leverage digital solutions to support customers and resolve issues.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or equivalent

Job description

Fulton Bank, N.A. is seeking a Sales and Service Specialist in Allentown, PA to deliver a high-quality customer experience across teller transactions and sales support.

This full-time, on-site role is based at the Hamilton Street Financial Center and requires a customer-centric approach to helping clients meet their financial goals. The position emphasizes proactive sales conversations, knowledge of banking products, and a commitment to compliant, risk-aware service.