Financial Care Coordinator

Evolve Treatment Centers; Lake Worth (TX); Presencial; USD 45 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision Insurance

401k with company match

Accrued Paid Time Off (PTO)

Education reimbursement

Career Advancement Opportunities

Resumo da oferta

A healthcare services provider in Lake Worth, Texas is seeking a Financial Care Coordinator. This full-time position entails engaging with clients to navigate their financial responsibilities related to treatment, ensuring compliance with regulations, and working closely with other teams to enhance client experience. Ideal candidates have at least 2 years of experience in healthcare billing and possess strong communication and organizational skills. Benefits include health insurance, a 401k match, and education reimbursement.

Qualificações

• 2+ years of experience in healthcare billing, collections, or financial counseling preferred.
• Experience working with patients and families in a healthcare or behavioral health setting is a plus.
• Ability to manage multiple accounts and priorities effectively.

Responsabilidades

• Engage with clients to review and explain their financial obligations.
• Proactively collect payments toward outstanding patient balances.
• Collaborate with families to identify and secure additional funding sources.

Conhecimentos

Strong communication skills

Interpersonal skills

Problem-solving skills

Negotiation skills

Financial literacy

Organizational skills

Formação académica

High school diploma or equivalent

Associate's or Bachelor's degree

Ferramentas

Microsoft Office

Electronic Health Record (EHR) systems

Descrição da oferta de emprego

Praesum Healthcare
Position Title: Financial Care Coordinator

Founded in 2003, Praesum Healthcare provides administrative services for healthcare providers in key geographical locations throughout the Northeast, mid-Atlantic, and Southeast regions. Praesum is an established leader in the healthcare industry. With a solid, growth-focused business model, strong finances, and expert management team, Praesum will continue to grow in the years to come. Praesum currently provides services to behavioral health facilities providing all levels of care from inpatient psychiatric and substance abuse detoxification, through SUD and mental health outpatient clinics.

Why Join Us

Join a mission-driven organization dedicated to supporting individuals on their path to recovery. As a Financial Care Coordinator, you will play a vital role in helping clients access and sustain the care they need while navigating financial responsibilities with dignity and support.

Financial Care Coordinator Job description

The Financial Care Coordinator is responsible for working directly with current clients and their families to address and resolve patient financial responsibility. This role plays a critical part in ensuring transparency, compassion, and accountability in financial discussions, while supporting clients through payment solutions that align with their individual circumstances.

Financial Care Coordinator Duties/Responsibilities

• Engage with current clients to review and explain financial obligations related to treatment services
• Proactively collect payments toward outstanding patient balances
• Establish and manage structured payment plans based on client needs and organizational guidelines
• Communicate regularly with clients and families regarding account status, payment expectations, and available options
• Collaborate with families and external resources to identify and secure additional funding sources when applicable
• Maintain accurate and up-to-date documentation of all financial interactions and agreements in the system
• Ensure compliance with all company policies, as well as state and federal regulations related to billing and collections
• Partner with admissions, clinical, and administrative teams to provide a seamless client experience
• Address billing questions, disputes, or concerns with professionalism and empathy

Financial Care Coordinator Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 2+ years of experience in healthcare billing, collections, or financial counseling preferred
• Strong communication and interpersonal skills, with the ability to handle sensitive financial conversations
• Experience working with patients and families in a healthcare or behavioral health setting is a plus
• Ability to balance compassion with accountability in financial discussions
• Proficiency in Microsoft Office and electronic health record (EHR) systems
• Strong organizational skills and attention to detail
• Empathy and professionalism in client interactions
• Problem-solving and negotiation skills
• Financial literacy and understanding of payment structures
• Ability to manage multiple accounts and priorities effectively

Financial Care Coordinator Schedule

Full Time

Benefits

• Insurance: Medical, Dental, Vision, and STD options
• Medical FSA and Dependent Care Account
• 401k with company match up to 5%
• Accrued Paid Time Off (PTO)
• Education reimbursement
• Career Advancement Opportunities

* This job does NOT sponsor visas and we are unable to consider out of country applicants *

If you are interested in this opportunity or know someone that you respect who would be a good fit for this position, please email:

Ray Davis - [e-mail]
Talent Acquisition Manager