Financial Care Coordinator

Evolve Treatment Centers

Lake Worth (TX)

On-site

USD 45,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision Insurance

401k with company match

Accrued Paid Time Off (PTO)

Education reimbursement

Career Advancement Opportunities

Job summary

A healthcare services provider in Lake Worth, Texas is seeking a Financial Care Coordinator. This full-time position entails engaging with clients to navigate their financial responsibilities related to treatment, ensuring compliance with regulations, and working closely with other teams to enhance client experience. Ideal candidates have at least 2 years of experience in healthcare billing and possess strong communication and organizational skills. Benefits include health insurance, a 401k match, and education reimbursement.

Qualifications

2+ years of experience in healthcare billing, collections, or financial counseling preferred.
Experience working with patients and families in a healthcare or behavioral health setting is a plus.
Ability to manage multiple accounts and priorities effectively.

Responsibilities

Engage with clients to review and explain their financial obligations.
Proactively collect payments toward outstanding patient balances.
Collaborate with families to identify and secure additional funding sources.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Negotiation skills

Financial literacy

Organizational skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

Praesum Healthcare
Position Title: Financial Care Coordinator

Founded in 2003, Praesum Healthcare provides administrative services for healthcare providers in key geographical locations throughout the Northeast, mid-Atlantic, and Southeast regions. Praesum is an established leader in the healthcare industry. With a solid, growth-focused business model, strong finances, and expert management team, Praesum will continue to grow in the years to come. Praesum currently provides services to behavioral health facilities providing all levels of care from inpatient psychiatric and substance abuse detoxification, through SUD and mental health outpatient clinics.

Why Join Us

Join a mission-driven organization dedicated to supporting individuals on their path to recovery. As a Financial Care Coordinator, you will play a vital role in helping clients access and sustain the care they need while navigating financial responsibilities with dignity and support.

Financial Care Coordinator Job description

The Financial Care Coordinator is responsible for working directly with current clients and their families to address and resolve patient financial responsibility. This role plays a critical part in ensuring transparency, compassion, and accountability in financial discussions, while supporting clients through payment solutions that align with their individual circumstances.

Financial Care Coordinator Duties/Responsibilities

Engage with current clients to review and explain financial obligations related to treatment services
Proactively collect payments toward outstanding patient balances
Establish and manage structured payment plans based on client needs and organizational guidelines
Communicate regularly with clients and families regarding account status, payment expectations, and available options
Collaborate with families and external resources to identify and secure additional funding sources when applicable
Maintain accurate and up-to-date documentation of all financial interactions and agreements in the system
Ensure compliance with all company policies, as well as state and federal regulations related to billing and collections
Partner with admissions, clinical, and administrative teams to provide a seamless client experience
Address billing questions, disputes, or concerns with professionalism and empathy

Financial Care Coordinator Requirements

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
2+ years of experience in healthcare billing, collections, or financial counseling preferred
Strong communication and interpersonal skills, with the ability to handle sensitive financial conversations
Experience working with patients and families in a healthcare or behavioral health setting is a plus
Ability to balance compassion with accountability in financial discussions
Proficiency in Microsoft Office and electronic health record (EHR) systems
Strong organizational skills and attention to detail
Empathy and professionalism in client interactions
Problem-solving and negotiation skills
Financial literacy and understanding of payment structures
Ability to manage multiple accounts and priorities effectively