Patient Financial Representative - Customer Service

Baycare; Largo (FL); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Tuition Assistance

401K Match

Performance bonus

Family resources

Wellness programs

Community discounts

Job summary

BayCare in Largo, FL is seeking a Patient Financial Representative I for a full-time role based in Largo. The position requires on-site training for 90 days, after which a hybrid schedule is available.

Responsibilities include handling basic third-party payor types, documenting activity on patient accounts, and performing entry-level patient accounting tasks across clerical, billing, collections, and customer service functions. Strong communication and organizational skills are valued.

Qualifications

• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Responsibilities

• Handle basic third-party payor types and document activity on patient accounts.
• Perform patient accounting functions including clerical, billing, collections, customer service, cash applications, refunds, and coding support.
• Adhere to compliance standards; perform other duties as assigned.

Skills

Administrative skills

Clerical skills

Organizational skills

Medical terminology

Written communication

Verbal communication

Team player

Computer skills

Education

High School diploma or equivalent

Job description

Largo | Business and Administrative | Full Time

Description

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

• Location: HomeCare - Largo, FL (hybrid after training)
• Status: Full-time
• Shift: 7:00AM - 3:30PM
• Days: Monday through Friday

This Patient Financial Representative I opportunity is a full-time position requiring on-site training in Largo, FL for 90 days. Following the onsite training this role will move to a hybrid schedule.

Responsibilities:

The Patient Financial Representative I responsibilities include basic third-party payor types, documents activity on patient accounts, and performs various patient accounting functions, including Clerical, Billing, Collections, Customer Service, Cash Applications, Refunds, Contract Adjudication, and Coding Support Compliance, at the entry skill level. Performs other duties as assigned.

Specific Skills:

• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

BayCare offers a competitive total reward package including:

• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 1 year customer service
• Preferred 1 year patient accounts

Equal Opportunity Employer Veterans/Disabled