Financial Aid Verification Coordinator/Counselor

University of South Carolina; Spartanburg (SC); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition Program

Dependent Scholarships

Employee Assistance Program (EAP)

Annual Leave

Sick Leave

13 Paid Holidays

Paid Parental Leave

Professional Development Opportunities

Job summary

University of South Carolina Upstate is hiring a Financial Aid Verification Coordinator/Counselor to counsel prospects and students, monitor SAP, assist with award packaging, and manage verification processes.

The role requires a bachelor’s degree and 1+ years of related experience; a Master’s degree is preferred. Knowledge of Banner and Microsoft Office is essential. Some evenings/weekends may be required.

Qualifications

• Requires a bachelor’s degree in a job related field and 1+ years of job related experience.
• Master’s degree preferred. Financial aid office experience and familiarity with financial aid related software systems.

Responsibilities

• Assist with system reporting and data validation for financial aid.
• Review student files for packaging and prepare system for follow-up correspondence.
• Process SC National Guard CAPS funds and SC Vocational Rehabilitation verification requests.
• Monitor SAP status, suspend/public notifications, and prepare FA appeals as needed.
• Verify and process a minimum of 50% of files for verification; collect items and update system.
• Perform other duties as assigned by Supervisor.

Skills

Banner processing system

Excel

Word

problem solving

communication

Education

Bachelor's degree in related field

Master’s degree preferred

Tools

Banner processing system

Microsoft Word

Microsoft Excel

Job description

Financial Aid Verification Coordinator/Counselor

University of South Carolina Upstate

Benefits

• Health and Life Insurance
• Retirement Programs
• Paid Tuition Program
• Dependent Scholarships
• Employee Assistance Program (EAP)
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Posting Details

• Posting Number: STA00632PO26
• Job Family: Student Administrative Services
• Job Function: Financial Aid
• USC Market Title: Financial Aid Coordinator
• Job Level: P1 - Professional
• Business Title (Internal Title): Financial Aid Verification Coordinator/Counselor
• Campus: Upstate
• Work County: Spartanburg
• College/Division: USC Upstate College/Division Level
• Department: UPS Financial Aid
• State Pay Range: G06
• USC Market Range: MRC - $40,269 $49,330 $58,390
• Anticipated Hiring Range: $40,269 - $43,648; Salary commensurate with education and experience.
• Location of Vacancy: USC Upstate, Spartanburg, SC
• Part/Full Time: Full Time
• Hours per Week: 37.5
• Work Schedule: Monday – Friday; 8:30am – 5pm; Some evenings and weekends as needed are required.
• Basis: 12 months
• Job Search Category: Student Services

About USC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Position Description

Under the supervision of the Director, the Financial Aid Verification Coordinator/Counselor is responsible for performing preliminary financial aid counseling for prospects, students, and parents; monitors satisfactory academic progress and suspensions; processes awards for assigned population. Processes Verification, SC National Guard CAPS, and SC Vocational Rehabilitation forms. This position also assists with other certification, revision, and counseling.

Job Related Minimum Required Education and Experience: Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications: Master’s degree preferred. Financial aid office experience and familiarity with financial aid related software systems and aid modules.

Knowledge/Skills/Abilities: A successful background check is required. Demonstrated knowledge in Banner processing system. Skilled within various PC software (Word, Excel, etc.). Strong ability to troubleshoot problems and make sound decisions. Harmonious working relationship with colleagues, prospects, students and families.

Job Duties

• Responsible for assisting with system reporting and date validation for financial aid, under the guidance of the systems manager. (10%)
• Reviews student files for packaging. Prep system for follow-up correspondence to students. Ensure system is properly coded for electronic submission to CPS and printing of awards. (20%)
• Reviews and assists with SC Vocational Rehabilitation certification request. Processes SC DSS Educational Income/Deduction Verification request. Responsible for the timely awarding of SC National Guard CAPS funds to recipients. (15%)
• Monitors Satisfactory Academic Progress (SAP), system updates, and printing of mailing of notification letters. Performs routine office duties to include prepping of FA appeals for review and correspondence to students. Maintain and review suspension lists, place holds on awards as appropriate. (25%)
• Reviews, monitors and processes a minimum of 50% of the files for verification. Collecting needed items, updating system for verified items and completing the verification process in the system. (25%)
• Other duties as assigned by Supervisor. (5%)

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

• Safety Sensitive or Security Sensitive: No
• Hazardous weather category: Non-Essential

Posting Detail Information

• Number of Vacancies: 1
• Desired Start Date: (none listed)
• Job Open Date: 08/19/2026
• Job Close Date: (none listed)
• Open Until Filled: Yes
• Quicklink for Posting: https://uscjobs.sc.edu/postings/211949
• EEO Statement: The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Applicant Documents

Required Documents

1. Cover Letter
2. Resume

Optional Documents

1. Other Supporting Documents
2. List of References and Contact Information