Financial Aid Verification Coordinator/Counselor

University of South Carolina Upstate; Spartanburg (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition Program

Dependent Scholarships

Employee Assistance Program (EAP)

Annual Leave

Sick Leave

13 Paid Holidays

Paid Parental Leave

Professional Development Opportunities

Job summary

University of South Carolina Upstate is seeking a Financial Aid Verification Coordinator/Counselor in Spartanburg, SC. The role involves counseling prospects, students, and parents, monitoring SAP, and processing financial aid verifications and awards. Some evenings and weekends may be required.

Under supervision of the Director, you will handle system reporting, packaging reviews, and coordinate with SC Vocational Rehabilitation and other programs. Bachelor's degree and experience are required.

Qualifications

• Requires a bachelor's degree in a related field and 1+ year of related experience.
• Master's degree preferred and familiarity with financial aid software systems.
• Financial aid office experience and knowledge of aid modules.

Responsibilities

• Assist with system reporting and date validation for financial aid.
• Review student files for packaging and prep system for CPS submission.
• Review and assist with SC Vocational Rehabilitation certification requests.
• Process SC DSS Educational Income/Deduction Verification requests.
• Responsible for timely awarding of SC National Guard CAPS funds.
• Monitor SAP, update systems, and mail notification letters.
• Prep FA appeals for review and correspondence to students.
• Review, monitor, and process at least 50% of files for verification.
• Collect required items, update system, complete verification.
• Other duties as assigned by Supervisor.

Skills

Troubleshooting

Decision making

Interpersonal skills

Team collaboration

Customer service

Education

Bachelor's degree in a related field

1+ years of related experience

Master's degree preferred

Tools

Banner processing system

Microsoft Word

Microsoft Excel

Job description

Financial Aid Verification Coordinator/Counselor

Posting Number: STA00632PO26

Location of Vacancy: USC Upstate, Spartanburg, SC

Part/Full Time: Full Time

Work Schedule: Monday - Friday; 8:30am - 5pm; Some evenings and weekends as needed are required.

About University of South Carolina:

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Advertised Job Summary:

Financial Aid Verification Coordinator/Counselor

University of South Carolina Upstate

STA00632PO26

Spartanburg, SC

Under the supervision of the Director, the Financial Aid Verification Coordinator/Counselor is responsible for performing preliminary financial aid counseling for prospects, students, and parents; monitors satisfactory academic progress and suspensions; processes awards for assigned population. Processes Verification, SC National Guard CAPS, and SC Vocational Rehabilitation forms. This position also assists with other certification, revision, and counseling.

Job Related Minimum Required Education and Experience:

Requires a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications:

Master's degree preferred. Financial aid office experience and familiarity with financial aid related software systems and aid modules.

Knowledge/Skills/Abilities:

A successful background check is required. Demonstrated knowledge in Banner processing system. Skilled within various PC software (Word, Excel, etc.). Strong ability to troubleshoot problems and make sound decisions. Harmonious working relationship with colleagues, prospects, students and families.

Job Duties:

Job DutiesJob DutyResponsible for assisting with system reporting and date validation for financial aid, under the guidance of the systems manager.Essential FunctionYesPercentage of Time10Job DutyReviews student files for packaging. Prep system for follow-up correspondence to students. Ensure system is properly coded for electronic submission to CPS and printing of awards.Essential FunctionYesPercentage of Time20Job DutyReviews and assists with SC Vocational Rehabilitation certification request. Processes SC DSS Educational Income/Deduction Verification request. Responsible for the timely awarding of SC National Guard CAPS funds to recipients.Essential FunctionYesPercentage of Time15Job DutyMonitors Satisfactory Academic Progress (SAP), system updates, and printing of mailing of notification letters. Performs routine office duties to include prepping of FA appeals for review and correspondence to students. Maintain and review suspension lists, place holds on awards as appropriate.Essential FunctionYesPercentage of Time25Job DutyReviews, monitors and processes a minimum of 50% of the files for verification. Collecting needed items, updating system for verified items and completing the verification process in the system.Essential FunctionYesPercentage of Time25Job DutyOther duties as assigned by Supervisor.Essential FunctionYesPercentage of Time5

Open Until Filled:

Yes

Special Instructions to Applicant:

USC Upstate offers a valuable benefits package including but not limited to:

• Health and Life Insurance


• Retirement Programs


• Paid Tuition Program


• Dependent Scholarships


• Employee Assistance Program (EAP)


• Annual Leave


• Sick Leave


• 13 Paid Holidays (including an extended December holiday)


• Paid Parental Leave


• Professional Development Opportunities

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.