Financial Aid Technician

Faybiz; Fayetteville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

NC State Health Plan

NC State Retirement Plan

Paid Holidays

Educational Benefits

Longevity

Job summary

Fayetteville Technical Community College is seeking a full-time Financial Aid Technician to join the Student Services Team. The role provides information and assistance to students and college personnel, evaluates applicant files for eligibility, and supports the Assistant Director of Financial Aid.

Duties include processing awards, maintaining records for grants and loans, and coordinating with lenders and agencies to resolve issues. A solid understanding of financial aid policies is essential.

Responsibilities

• Verify and analyze account information.
• Participate in researching complex problems and discrepancies in students' payment records.
• Interpret and explain college policies and procedures related to financial aid.
• Respond to requests from faculty, staff, and students regarding account dispositions.
• Explain college policies related to assigned accounts.
• Maintain accounting records for the financial aid program including grants, loans, and scholarships.
• Serve as liaison between students, college personnel, lenders, and guarantee agencies.
• Process financial aid awards, input data, assign codes, adjust entries, and balance funds.

Job description

Fayetteville Technical Community College is recruiting for a new member to join our Student Services Team and now accepting applications for a full-time Financial Aid Technician !

The Financial Aid Technician provides information and assistance to students and college personnel regarding financial aid requirements, and related information; to evaluate applicant files to determine financial aid eligibility; provide highly responsible administrative support to an Assistant Director of Financial Aid; to coordinate assigned activities with other college divisions, federal and state agencies, other institutions and various lenders; and perform other duties as assigned.

We offer a valuable benefits package that includes the following:

• NC State Health Plan
• NC State Retirement Plan
• Paid Holidays
• Educational Benefits
• Longevity

Duties may include, but are not limited to, the following:

• Verify and analyze account information.
• Participate in the researching of complex problems and discrepancies in students' payment records.
• Interpret and explain College policies and procedures relating to financial aid.
• Respond to requests and inquiries from faculty, administrative staff, and student regarding account dispositions.
• Explain College policies and procedures related to assigned accounts.
• Maintain various accounting records and reports for the College’s financial aid program including grants, loans, and scholarships.
• Serve as a liaison between students, College personnel, other colleges, lenders, and guarantee agencies to meet the needs of all groups and resolve issues.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Prepare applicable financial aid reports related to assigned area of responsibility.
• Conduct account analysis and reconcile differences.
• Answer questions, advise, and coordinate with other departments and outlying locations regarding financial aid awards, activities, transactions, and related policies and procedures.