Financial Aid Tech Operations Lead (Banner/SQL)

Arkansas State University; Jonesboro (AR); On-site; USD 95,000 - 130,000; Full time

Job summary

Arkansas State University in Jonesboro seeks an Associate Director of Financial Aid for Technical Operations to provide strategic and operational leadership for the technical infrastructure that supports the awarding, packaging, and reporting of federal, state, and institutional aid.

The role combines deep functional knowledge of financial aid with hands-on expertise in Ellucian Banner and SQL, collaborating with the Director of Financial Aid, IT, Registrar, and Institutional Research to ensure

Qualifications

• Demonstrated experience writing and maintaining SQL queries against a Banner or comparable Oracle-based environment.
• Demonstrated experience managing technical environments and providing visionary leadership to automate processes and enhance end-user experience.
• Working knowledge of federal Title IV regulations and applicable state aid program rules.

Responsibilities

• Evaluate, recommend, and implement technical operational goals focused on enhancing the student financial aid and scholarship experience for students and parents.
• Lead the technical configuration, maintenance, and continuous improvement of the Ellucian Banner Financial Aid module, including annual cycle preparation, rules tables setup, packaging algorithms, need analysis parameters, fund management, and overall process automation.
• Collaborate with financial aid senior leadership to outline operational needs and technical requirements for processing institutional, state, and federal student aid.
• Manage the financial aid components of Course Program of Study (CPOS) compliance, including Banner CPOS module configuration, recalculation of federal aid eligibility based on CPOS-eligible enrollment, and related reporting and aid adjustments; partner with the Registrar's Office and Information Technology on degree audit integration and data exchange.
• Design, write, test, and maintain SQL queries and scripts to support operational metrics reporting, data extraction, fund reconciliation, federal and state reporting, audit response, and ad hoc reporting/data needs.
• Under the direction of the Director of Financial Aid, manage the full lifecycle of electronic data exchange with the U.S. Department of Education, including ISIR (FAFSA) loads, COD reporting for Federal Pell Grant, Federal Teach Grant, Federal Direct Loans, NSLDS submissions, and resolution of file rejects and reconciliation discrepancies. Assist the HEI Program Coordinator, as needed, with the administration of state grants and scholarships, ensuring accurate enrollment certification, eligibility determination, and timely transmission of state-mandated reports.

Skills

SQL queries

Leadership

Regulatory knowledge

Communication

Education

Bachelor's Degree

Tools

Ellucian Banner

Oracle DB

Job description

Arkansas State University in Jonesboro seeks an Associate Director of Financial Aid for Technical Operations to provide strategic and operational leadership for the technical infrastructure that supports the awarding, packaging, and reporting of federal, state, and institutional aid.

The role combines deep functional knowledge of financial aid with hands-on expertise in Ellucian Banner and SQL, collaborating with the Director of Financial Aid, IT, Registrar, and Institutional Research to ensure