Financial Aid Tech Operations Coordinator: Workday & Adobe Sign

Lynn University; Green Center (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Lynn University is seeking a Coordinator, Financial Aid Technical Operations to manage document workflows within the Office of Financial Aid. The role imports, scans, and analyzes source documents in the Perceptive Content system and ensures accurate indexing to student records.

You will create templates and workflows in Adobe Sign, assist with Pell and Direct loans disbursement, train student workers, and maintain documentation.

Qualifications

• Prior experience with Workday, Adobe Sign, and Perceptive Content strongly preferred.
• Must have strong verbal communication and customer service skills.
• Must be detailed oriented with excellent organizational, technological and follow through skills.
• Knowledgeable on Microsoft Office Suite.

Responsibilities

• Assist with Pell grant and Direct loans origination, disbursement and reconciliation process.
• Assist with disbursement of aid within Workday.
• Perform other related duties as assigned by the Assistant Director, Financial Aid Technical Operations.
• Perform all the essential duties and responsibilities of scanning documents, files, and linking workflow.
• Train student workers on scanning, linking and performing quality control on documents.
• Perform data update/cleanup on all Financial Aid systems.
• Create and maintain templates, forms and workflows on Adobe Sign as well as offers training and support to Financial Aid staff.
• Coordinate and implement all facets of the Foreign National Information System (FNIS), Inceptia Verification Gateway, Financial Aid COD system and any future related systems which includes setup, training of staff, and creating the operational instructions, and daily maintenance.

Skills

Workday

Adobe Sign

Perceptive Content

Microsoft Office Suite

Communication

Organization

Education

Bachelor's degree

Tools

Microsoft Office Suite

Adobe Sign

Perceptive Content

Job description

Lynn University is seeking a Coordinator, Financial Aid Technical Operations to manage document workflows within the Office of Financial Aid. The role imports, scans, and analyzes source documents in the Perceptive Content system and ensures accurate indexing to student records.

You will create templates and workflows in Adobe Sign, assist with Pell and Direct loans disbursement, train student workers, and maintain documentation.