Coordinator, Financial Aid Technical Operations

Lynn University; Green Center (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Lynn University is seeking a Coordinator, Financial Aid Technical Operations to manage document workflows within the Office of Financial Aid. The role imports, scans, and analyzes source documents in the Perceptive Content system and ensures accurate indexing to student records.

You will create templates and workflows in Adobe Sign, assist with Pell and Direct loans disbursement, train student workers, and maintain documentation.

Qualifications

• Prior experience with Workday, Adobe Sign, and Perceptive Content strongly preferred.
• Must have strong verbal communication and customer service skills.
• Must be detailed oriented with excellent organizational, technological and follow through skills.
• Knowledgeable on Microsoft Office Suite.

Responsibilities

• Assist with Pell grant and Direct loans origination, disbursement and reconciliation process.
• Assist with disbursement of aid within Workday.
• Perform other related duties as assigned by the Assistant Director, Financial Aid Technical Operations.
• Perform all the essential duties and responsibilities of scanning documents, files, and linking workflow.
• Train student workers on scanning, linking and performing quality control on documents.
• Perform data update/cleanup on all Financial Aid systems.
• Create and maintain templates, forms and workflows on Adobe Sign as well as offers training and support to Financial Aid staff.
• Coordinate and implement all facets of the Foreign National Information System (FNIS), Inceptia Verification Gateway, Financial Aid COD system and any future related systems which includes setup, training of staff, and creating the operational instructions, and daily maintenance.

Skills

Workday

Adobe Sign

Perceptive Content

Microsoft Office Suite

Communication

Organization

Education

Bachelor's degree

Tools

Microsoft Office Suite

Adobe Sign

Perceptive Content

Job description

Summary: The Coordinator, Financial Aid Technical Operations imports, exports, scans and analyzes source documents into the Financial Aid Perceptive Content management system. Indexes the scanned documents to the appropriate student's records to facilitate immediate document access. Creates workflows, online forms and templates in Adobe Sign The Coordinator, Financial Aid Technical Operations assists with federal and institutional aid disbursement process. Ensure data accuracy by executing data cleanup tasks and exceptions reports. The Coordinator, Financial Aid Technical Operations provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of computer hardware and software programs and responds to user needs in the Office of Financial Aid.

Job Description

Essential Duties and Responsibilities

• Assist with Pell grant and Direct loans origination, disbursement and reconciliation process.
• Assist with disbursement of aid within Workday.
• Perform other related duties as assigned by the Assistant Director, Financial Aid Technical Operations.
• Perform all the essential duties and responsibilities of scanning documents, files, and linking workflow.
• Train student workers on scanning, linking and performing quality control on documents.
• Perform data update/cleanup on all Financial Aid systems.
• Create and maintain templates, forms and workflows on Adobe Sign as well as offers training and support to Financial Aid staff.
• Coordinate and implement all facets of the Foreign National Information System (FNIS), Inceptia Verification Gateway, Financial Aid COD system and any future related systems which includes setup, training of staff, and creating the operational instructions, and daily maintenance.

Required knowledge, skills, and abilities

• Prior experience with Workday, Adobe Sign, and Perceptive Content strongly preferred.
• Must have strong verbal communication and customer service skills.
• Must be detailed oriented with excellent organizational, technological and follow through skills.
• Knowledgeable on Microsoft Office Suite.

Minimum Qualification

• Must have a bachelor's degree.

Accreditation and equal opportunity

Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, [e-mail], or [phone]; or to the U.S. Department of Education Office for Civil Rights.

Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call [phone] for questions about the accreditation of Lynn University.

2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling [phone].

The Annual Security and Fire Safety Report

In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport

For your health, Lynn University is smoke- and tobacco-free.

Lynn University is an innovative, global and personalized college based in Boca Raton, Florida. Our 3,000 students are from approximately 100 countries. Our NCAA Division II Fighting Knights athletics program has won 25 national championships (and counting!). Lynn is one of the top colleges to work for in the nation, according to a survey by the Great Colleges to Work For program. We are an Honor Roll institution with accolades in compensation and benefits, job satisfaction, and more.