Financial Aid & Student Accounts Coordinator

Lynn University; Green Center (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Lynn University is seeking a Financial Aid Coordinator to serve as the first point of contact for students and parents, promoting superior customer service in financial aid and student accounts. The role involves front-desk interaction, outreach, and collaboration with departments to resolve questions and ensure timely processing.

The Coordinator will advise on financial aid, accounts receivable, and billing, manage documents online, and support outreach events.

Qualifications

• Bachelor's Degree or a minimum of three years experience in finance, financial aid processing and awarding.
• Knowledge in PowerFaids, Jenzabar, Excel, Word, Outlook, Power Point, Image Now.
• Ability to multi-task and function in a fast paced environment and meet deadlines with minimal supervision.

Responsibilities

• Serve as initial point of contact for students and parents visiting Financial Aid.
• Counsel active and inactive students on financial matters with proactive problem solving.
• Assist with applying for financial aid, payments, and retrieval of documents online.
• Coordinate withdrawal processes and assist with outreach projects and events.
• Run reports to identify missing documents and balances; back up Office Assistant for communications.

Skills

PowerFaids

Jenzabar

Excel

Word

Outlook

PowerPoint

Image Now

Education

Bachelor's Degree

Job description

Lynn University is seeking a Financial Aid Coordinator to serve as the first point of contact for students and parents, promoting superior customer service in financial aid and student accounts. The role involves front-desk interaction, outreach, and collaboration with departments to resolve questions and ensure timely processing.

The Coordinator will advise on financial aid, accounts receivable, and billing, manage documents online, and support outreach events.