Financial Aid Specialist: Help Students Access Funds

Ancora Education; Fayetteville (NC); On-site; USD 29,000 - 33,000; Full time

Job summary

Ancora Education is seeking a Financial Aid Officer in Fayetteville, NC. The role advises prospective and current students on Title IV funding options, helping ensure packaging is timely and compliant.

You will collaborate with campus leadership to improve the Financial Aid Department and support enrollment goals. The FAO will guide applicants through FAFSA and loan processes, verify documents, communicate with admissions, and manage CampusVue records while maintaining confidentiality and

Qualifications

• Experience in customer service environments.
• Excellent verbal and written communication skills.
• Ability to multitask and stay organized.
• Demonstrated ability to maintain confidentiality.

Responsibilities

• Advise students on Title IV funds and resources.
• Assist with FAFSA questions and loan counseling.
• Complete verification on applications and ensure accuracy.
• Submit student files for compliance review and packaging.

Skills

Customer service

Communication

Multitasking

Confidentiality

Education

High School Diploma

Associate degree or higher

Tools

CampusVue

Job description

Ancora Education is seeking a Financial Aid Officer in Fayetteville, NC. The role advises prospective and current students on Title IV funding options, helping ensure packaging is timely and compliant.

You will collaborate with campus leadership to improve the Financial Aid Department and support enrollment goals. The FAO will guide applicants through FAFSA and loan processes, verify documents, communicate with admissions, and manage CampusVue records while maintaining confidentiality and