Financial Aid Specialist

Georgia Southern University; Statesboro (GA); On-site; USD 27,000 - 38,000; Full time

Job summary

Georgia Southern University is seeking a Financial Aid Specialist to manage Return to Title IV reviews and calculations in compliance with federal and institutional rules. You will collaborate with Bursar and Registrar offices to determine withdrawal dates and complete R2T4 calculations, ensuring accurate, timely processing for students.

The role requires a Bachelor's degree and 3+ years of related experience, with preference for Title IV experience and Banner SIS knowledge.

Qualifications

• Bachelor's Degree required.
• Three (3) or more years of related work experience.
• Experience administering federal Title IV financial aid programs.
• Experience using Banner or a comparable student information system.

Responsibilities

• Manage the review and reconciliation of all Title IV programs and R2T4 funds for timely, accurate, and compliant returns each semester.
• Maintain a comprehensive knowledge of the R2T4 process including modules.
• Collaborate with the offices of the Bursar and the Registrar in determining withdrawal dates, R2T4 reviews and calculations.
• Identify and analyze unusual problems pertaining to financial aid with emphasis on problem resolution and student service.
• Send exit loan counseling information in a timely manner to students who withdraw or graduate.
• Review student aid eligibility, to include verifying required documentation and resolving any discrepancies.

Skills

Customer service

Communication skills

Attention to detail

Education

Bachelor's Degree

Tools

Banner

Student information system

Job description

Financial Aid Specialist

Job ID: 305737

Location: Statesboro, Georgia;Georgia Southern -Savannah

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and mostcomprehensive center of higher learning south of Atlanta, and oneof the most dynamic public universities in the Southeast.

Founded in 1906, Georgia Southern has grown from asingle-purpose college into a Carnegie Doctoral/R2 institution with149 degree programs at the bachelor's, master's and doctorallevels, serving 31,600 students from all 50 states, WashingtonD.C., Puerto Rico and more than 100 nations.

Four distinct campuses extend Georgia Southern's reach acrossthe region: a 900-acre quintessential college campus in Statesboro,anchored by Georgian-style red-brick buildings set among oaks andpines; the Armstrong Campus in Savannah, minutes from historicdowntown and a short drive from the beaches of Tybee Island; amodern, purpose-built facility in Hinesville serving local andmilitary-affiliated students; and the East Georgia Campus inSwainsboro, an outdoor oasis nestled on a 385-acre pine forest,offering expanded pathways to higher education for students acrosssoutheast Georgia.

Through ten colleges, the Allen E. Paulson College ofEngineering and Computing, the College of Arts and Humanities, theCollege of Behavioral and Social Sciences, the College ofEducation, the College of Science and Mathematics, the Jack N.Averitt College of Graduate Studies, the Jiann-Ping Hsu College ofPublic Health, the Parker College of Business, the Waters Collegeof Health Professions and University College, Georgia Southerndelivers academic programs backed by real-world experience,research with regional and national impact, and a faculty committedto helping every student go further than they thought possible.

Accredited by the Southern Association of Colleges and SchoolsCommission on Colleges and holding specialized accreditation acrossits professional programs, Georgia Southern prepares graduates whoare ready to lead, contribute and soar beyond, in Georgia, acrossthe nation and around the world.

For more information, visit GeorgiaSouthern.edu.

Location

Statesboro Campus - Statesboro, GA

OR

Armstrong Campus - Savannah, GA

Department Information

Office of Financial Aid

Job Summary

The Financial Aid Specialist is responsible for the Return toTitle IV review and calculations following federal andinstitutional regulations and procedures.

Responsibilities

• Manage the review and reconciliation of all Title IV programsand R2T4 funds for timely, accurate, and compliant returns eachsemester
• Maintain a comprehensive knowledge of the R2T4 processincluding modules
• Collaborate with the offices of the Bursar and the Registrar indetermining withdrawal dates, R2T4 reviews and calculations
• Identify and analyze unusual problems pertaining to financialaid with emphasis on problem resolution and student service
• Send exit loan counseling information in a timely manner tostudents who withdraw or graduate
• Review student aid eligibility, to include verifying requireddocumentation and resolving any discrepancies

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• Three (3) or more years of related work experience

Preferred Qualifications

Preferred Experience

• Experience administering federal Title IV financial aidprograms
• Experience using Banner or a comparable student informationsystem

Proposed Salary

$23.32 per hour

This is a non-exempt position paid on a biweeklybasis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by theUniversity
• Proven proficiency with computers including Microsoft Office,Google, and/or applications as required for specific position
• Ability to maintain confidentiality and secure sensitiveinformation in nature

KNOWLEDGE

• Adhere to University policies and procedures to meetInstitutional goals and support University's mission for studentsuccess
• Knowledge of office management practices and procedures

SKILLS

• Effective communication (verbal and written), organizationaland human relations skills
• Strong analytical, critical-thinking, problem-solving, andattention-to-detail skills

Apply Before Date

November 18, 2026

Application review may begin as early as November 16,2026.

Contact Information

For more information or questions about a job posting, pleasecontact the Department of Human Resources by phone at [phone] or by email at [e-mail].

For technical support, please call the USG Service Desk at [phone], or email [e-mail].

USG Core Values

The University System of Georgia is comprised of our 25institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect. These values serve as the foundationfor all that we do as an organization, and each USG communitymember is responsible for demonstrating and upholding thesestandards. More details on the USG Statement of Core Values andCode of Conduct are available in USG Board Policy 8.2.18.1.2 andcan be found on-line.

Additionally, USG supports Freedom of Expression as stated inBoard Policy 6.5 Freedom of Expression and Academic Freedom foundon-line.

Conditions of Employment

Offers of employment are contingent upon completion ofbackground investigation including a criminal background checkdemonstrating your eligibility for employment with Georgia SouthernUniversity, as determined by Georgia Southern University in itssole discretion, confirmation of the credentials and employmenthistory reflected in your application materials and, if applicable,a satisfactory credit check. Applicants may be subject to apre-employment drug test.

Offers are made expressly subject to the applicable federal andstate laws, to the statutes, rules and regulations of thisinstitution and to the Bylaws and Policies of the Board of Regents(BOR) of the University System of Georgia (USG), which areavailable for your inspection upon request.

Legally authorized to work in the United States for the durationof employment without assistance from the University.

Must be able to perform duties and responsibilities with orwithout reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-FreeCommunity.

Proof of valid driver's license upon hire and throughoutemployment.

Equal Employment Opportunity

Georgia Southern University provides equal employmentopportunities to all employees and applicants for employmentwithout regard to race, color, sex, sexual orientation, genderidentity or expression, national origin, religion, age, veteranstatus, political affiliation, or disability. Individuals in needof reasonable accommodations under the Americans with DisabilitiesAct to participate in the search process should notify HumanResources: [phone].

Other Information

• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.
• Operating motor vehicle equipment (position is required todrive).
• Must be able to perform duties and responsibilities with orwithout reasonable accommodation.

Background Check

• Standard + Education & DMV