Human Resources Associate - Records and Compliance

Georgia Southern University; Statesboro (GA); On-site; USD 15,000 - 29,000; Full time

Job summary

Georgia Southern University is seeking a Human Resources Associate for Records and Compliance at the Statesboro, GA campus. The role provides first-level HR support, handles inquiries, and maintains employee records across HRIS systems.

It also ensures compliance with federal/state laws and university policies, while supporting HR managers with procedures and knowledge-base updates. The position requires a high school diploma and at least one year of related experience; regular, full-time,

Qualifications

• High School Diploma or equivalent.
• 1+ year of related work experience.

Responsibilities

• Monitor and respond to Human Resources inquiries providing accurate, consistent and timely responses or redirect the inquiry if it needs to have someone else respond
• Track inquiries, issues and transactions and request and communicate resolutions and updates using ticket management tools and other tracking tools
• Assist HR Managers with the development of standard operating procedures; Provide input to update and maintain knowledge base, FAQs, solutions and troubleshooting guides
• Input data in various platforms to maintain employee records and process new hires
• Process personnel actions within HRIS, to include but not limited to Pay Rate Changes, Reporting Changes, Reappointments, Terminations, etc.
• Manage documents for appropriate retention. Scanning to electronic format, if necessary
• Build and maintain relationships with campus constituents
• Interact with University departments such as Budgets and Payroll to facilitate the completion of any duties
• Ensure compliance with federal and state laws and regulations and University and USG policies and procedures
• Ensure compliance with departmental Standard Operating Procedures

Skills

Effective communication

Customer service

Organizational skills

Confidentiality

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office

HRIS

Google Apps

Job description

Human Resources Associate - Records and Compliance

Job ID: 305502

Location: Statesboro, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and mostcomprehensive center of higher learning south of Atlanta, and oneof the most dynamic public universities in the Southeast.

Founded in 1906, Georgia Southern has grown from asingle-purpose college into a Carnegie Doctoral/R2 institution with149 degree programs at the bachelor's, master's and doctorallevels, serving 31,600 students from all 50 states, WashingtonD.C., Puerto Rico and more than 100 nations.

Four distinct campuses extend Georgia Southern's reach acrossthe region: a 900-acre quintessential college campus in Statesboro,anchored by Georgian-style red-brick buildings set among oaks andpines; the Armstrong Campus in Savannah, minutes from historicdowntown and a short drive from the beaches of Tybee Island; amodern, purpose-built facility in Hinesville serving local andmilitary-affiliated students; and the East Georgia Campus inSwainsboro, an outdoor oasis nestled on a 385-acre pine forest,offering expanded pathways to higher education for students acrosssoutheast Georgia.

Through ten colleges, the Allen E. Paulson College ofEngineering and Computing, the College of Arts and Humanities, theCollege of Behavioral and Social Sciences, the College ofEducation, the College of Science and Mathematics, the Jack N.Averitt College of Graduate Studies, the Jiann-Ping Hsu College ofPublic Health, the Parker College of Business, the Waters Collegeof Health Professions and University College, Georgia Southerndelivers academic programs backed by real-world experience,research with regional and national impact, and a faculty committedto helping every student go further than they thought possible.

Accredited by the Southern Association of Colleges and SchoolsCommission on Colleges and holding specialized accreditation acrossits professional programs, Georgia Southern prepares graduates whoare ready to lead, contribute and soar beyond, in Georgia, acrossthe nation and around the world.

For more information, visit GeorgiaSouthern.edu.

Location

Statesboro Campus - Statesboro, GA

Department Information

Office of Human Resources

Job Summary

Deliver first tier customer service support to the University onvarious Human Resources subject matters. Provide first point ofcontact support to calls/emails/chats/MyHelp tickets/in personrequests internal and external to the University. Respond toinquiries to answer questions and resolve issues. Provideadministrative support for the department.

Responsibilities

• Monitor and respond to Human Resources inquiries providingaccurate, consistent and timely responses or redirect the inquiryif it needs to have someone else respond
• Track inquiries, issues and transactions and request andcommunicate resolutions and updates using ticket management toolsand other tracking tools
• Assist HR Managers with the development of standard operatingprocedures; Provide input to update and maintain knowledge base,FAQs, solutions and troubleshooting guides
• Input data in various platforms to maintain employee recordsand process new hires
• Process personnel actions within HRIS, to include but notlimited to Pay Rate Changes, Reporting Changes, Reappointments,Terminations, etc.
• Manage documents for appropriate retention. Scanning toelectronic format, if necessary
• Build and maintain relationships with campus constituents
• Interact with University departments such as Budgets andPayroll to facilitate the completion of any duties
• Ensure compliance with federal and state laws and regulationsand University and USG policies and procedures
• Ensure compliance with departmental Standard OperatingProcedures

Required Qualifications

Educational Requirements

• High School Diploma or equivalent

Required Experience

• One (1) or more years of related work experience

Preferred Qualifications

Additional Preferred Qualifications

• Specialized knowledge in Human Resources
• Ability to input data into HR systems with a high level ofaccuracy and efficiency

Preferred Experience

• Experience explaining employee policies and procedures
• Experience with customer service

Proposed Salary

$18.12 per hour

This is a non-exempt position paid on a biweeklybasis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by theUniversity
• Proven proficiency with computers including Microsoft Office,Google, and/or applications as required for specific position
• Ability to maintain confidentiality and secure sensitiveinformation

KNOWLEDGE

• Adhere to University policies and procedures to meetInstitutional goals and support University's mission for studentsuccess.

SKILLS

• Effective communication (verbal and written), organizationaland human relations skills

Apply Before Date

November 6, 2026

Contact Information

For more information or questions about a job posting, pleasecontact the Department of Human Resources by phone at [phone] or by email at [e-mail].

For technical support, please call the USG Service Desk at [phone], or email [e-mail].

USG Core Values

The University System of Georgia is comprised of our 25institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect. These values serve as the foundationfor all that we do as an organization, and each USG communitymember is responsible for demonstrating and upholding thesestandards. More details on the USG Statement of Core Values andCode of Conduct are available in USG Board Policy 8.2.18.1.2 andcan be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated inBoard Policy 6.5 Freedom of Expression and Academic Freedom foundon-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion ofbackground investigation including a criminal background checkdemonstrating your eligibility for employment with Georgia SouthernUniversity, as determined by Georgia Southern University in itssole discretion, confirmation of the credentials and employmenthistory reflected in your application materials and, if applicable,a satisfactory credit check. Applicants may be subject to apre-employment drug test.

Offers are made expressly subject to the applicable federal andstate laws, to the statutes, rules and regulations of thisinstitution and to the Bylaws and Policies of the Board of Regents(BOR) of the University System of Georgia (USG), which areavailable for your inspection upon request.

Legally authorized to work in the United States for the durationof employment without assistance from the University.

Must be able to perform duties and responsibilities with orwithout reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-FreeCommunity.

Equal Employment Opportunity

Georgia Southern University provides equal employmentopportunities to all employees and applicants for employmentwithout regard to race, color, sex, sexual orientation, genderidentity or expression, national origin, religion, age, veteranstatus, political affiliation, or disability. Individuals in needof reasonable accommodations under the Americans with DisabilitiesAct to participate in the search process should notify HumanResources: [phone].

Other Information

• Must be able to perform duties and responsibilities with orwithout reasonable accommodation.
• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.
• Stand, bend, walk and lift as needed throughout the day.

Background Check

• Standard