Financial Aid & Scholarships Specialist I

University of Louisville

United States

On-site

USD 25,000 - 33,000

Full time

7 days ago

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Job summary

The University of Louisville is seeking a Financial Aid Advisor to support the FOSM team with scholarship processing and student service. You will help ensure that scholarship information and payments are recorded accurately and processed promptly.

Responsibilities include outside scholarship intake, tracking, posting, reconciliation, and routine reporting. You will respond to inquiries, maintain organized records, and escalate complex issues to supervisors while supporting data quality and

Qualifications

Bachelor's degree or equivalent combination of education and experience.
Experience in financial aid or scholarships is preferred.
Strong attention to detail and data accuracy.
Excellent customer service and communication skills.

Responsibilities

Outside Scholarship Intake and Tracking: review notices and match awards to records.
Outside Scholarship Payment Processing: coordinate payments and post to terms.
Outside Scholarship Award Coordination: review info and resolve discrepancies.
Student and Scholarship Provider Service: respond to inquiries and document contacts.
Reconciliation and Data Quality Support: identify missing payments and produce reports.