Financial Aid Representative (CS27-065)

Southern Illinois University Edwardsville; Edwardsville (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Southern Illinois University Edwardsville is seeking a Financial Aid Representative to serve as the first point of contact for students and families, interviewing applicants and explaining financial aid options and requirements. You will work under supervision and help applicants navigate federal, state, and institutional aid programs.

This Civil Service position requires attention to detail, accuracy in processing aid data, and the ability to counsel borrowers on debt management, eligibility,

Qualifications

• Knowledge of Federal Pell Grant, FAFSA processes, and financial aid eligibility criteria.
• Ability to explain financial aid options clearly to students and families.
• Attention to accuracy and compliance in aid processing and record-keeping.

Responsibilities

• Serve as the initial contact for students, parents, and university members regarding financial aid.
• Interview applicants and explain aid information and requirements.
• Assist applicants with the completion and submission of aid applications and documents.
• Maintain understanding of university policies and state/federal aid programs.

Job description

Financial Aid Representative (CS27-065)

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Financial Aid Representative (CS27-065). As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands-on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

What You Will Do

• Employees at this level serve as the initial contact for students, parents, and university members.
• They also interview applicants and explain information to applicants and recipients of student financial aid.
• They work under general supervision from the assistant director.

FLSA: Non-Exempt

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

Any one or combination totaling two (2) years (24 months) from the categories below:

• College coursework in any discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
• Work experience performing office, business, or customer/relations activities.

Knowledge of appropriate use of professional judgment to adjust FAFSA information when dependency status appeals are received. Knowledge of University, state, and federal financial aid programs - eligibility criteria, application processes, reconciliation of inconsistencies in applicant information. Knowledge of University payment policies and procedures. Basic knowledge of U.S. tax forms and relationship of tax form items to financial aid application information. Ability to counsel student borrowers about debt management through the use of various websites. Knowledge of record flow within Banner to accurately interpret and revise applicant's records, including recalculation of financial need. Knowledge of technology in order to use information sources and produce student correspondence using word processing and email programs. Working knowledge of the University.

Civil Service Information

Civil Service Application - FAQs

Illinois Residency Requirement

Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification

State Universities Civil Service System Classification Number:0052– SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx

Veterans

Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening

All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Work Authorization Information

Visa Sponsorship & F-1/J-1 Visas. SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.

E-Verify

SIUE is not currently enrolled in or participating in the U.S. Department of Homeland Security’s E‑Verify program. SIUE does not use E‑Verify to electronically confirm the employment eligibility of newly hired employees through the Social Security Administration and the Department of Homeland Security databases. Therefore, the University cannot legally employ individuals who are on OPT STEM Extension, as we cannot provide an E‑Verify case number, participation confirmation, or related documentation. SIUE complies with all applicable federal employment eligibility verification requirements, including completion and maintenance of Form I-9, Employment Eligibility Verification, for all employees as required under the Immigration Reform and Control Act (IRCA).

Accommodation

If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: [e-mail]

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.

We value your interest and look forward to reviewing your application. For questions or more information, please email [e-mail].