Financial Aid Representative (CS27-065)

Southern Illinois University Edwardsville; Edwardsville (IL); On-site; USD 32,000 - 39,000; Full time

Job summary

Southern Illinois University Edwardsville invites applications for the Financial Aid Representative (CS27-065) position in Edwardsville, IL. The role supports students and families by explaining financial aid options and guiding them through the FAFSA process.

You will interact with applicants, verify information, and work under supervision to ensure accurate financial aid records while upholding university policies.

Qualifications

• Two (2) years of college coursework or work experience in office, customer relations, or similar.
• Knowledge of FAFSA processes and financial aid concepts.
• Ability to counsel students and families about options.

Responsibilities

• Serve as the initial contact for students, parents, and university members.
• Explain information to applicants and recipients of student financial aid.
• Work under general supervision from the assistant director.

Job description

Financial Aid Representative (CS27-065)

Salary: $35,489.48 Annually

Location: Edwardsville, IL

Job Type: Full Time

Job Number: 01501

Organization: Stu Financial Aid - PR 7/25(X)

Opening Date: 09/22/2026

Closing Date: 10/7/2026 11:59 PM Central

FLSA: Non-Exempt

Description

To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of Financial Aid Representative (CS27-065). As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.

Why SIUE?

Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.

What You Will Do

• Employees at this level serve as the initial contact for students, parents, and university members.


• They also interview applicants and explain information to applicants and recipients of student financial aid.


• They work under general supervision from the assistant director.

Minimum Acceptable Qualifications

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

Any one or combination totaling two (2) years (24 months) from the categories below:

• College coursework in any discipline, as measured by the following conversion table or its proportional equivalent:


• 30 semester hours equals one (1) year (12 months)


• Associates Degree (60 semester hours) equals eighteen months (18 months)


• 90 semester hours equals two (2) years (24 months)


• Bachelors Degree (120 semester hours) equals three (3) years (36 months)


• Work experience performing office, business, or customer/relations activities.

Knowledge of appropriate use of professional judgment to adjust FAFSA information when dependency status appeals are received. Knowledge of University, state, and federal financial aid programs - eligibility criteria, application processes, reconciliation of inconsistencies in applicant information. Knowledge of University payment policies and procedures. Basic knowledge of U.S. tax forms and relationship of tax form items to financial aid application information. Ability to counsel student borrowers about debt management through the use of various websites. Knowledge of record flow within Banner to accurately interpret and revise applicant's records, including recalculation of financial need. Knowledge of technology in order to use information sources and produce student correspondence using word processing and email programs. Working knowledge of the University.

Supplemental Information

Civil Service Information: Civil Service Application - FAQs

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Illinois residency requires proof of a valid Illinois Drivers License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.

Classification: State Universities Civil Service System Classification Number:0052 SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening: All external candidates who receive a job offer will be required to undergo pre-employment screening for this position. The screening process will encompass a criminal background check and, where applicable, other background checks such as a drug screen, verification of employment and education or licensure/certification, reference checks, and/or checks with relevant government registries. Please note that all job offers are contingent upon successful completion of the required screening process.

Work Authorization Information:

Visa Sponsorship & F-1/J-1 Visas. SIUE will only employ those who are legally authorized to work in the United States and visa sponsorship for this position will not be provided. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status.

E-Verify:

SIUE is not currently enrolled in or participating in the U.S. Department of Homeland Securitys E-Verify program.

SIUE does not use E-Verify to electronically confirm the employment eligibility of newly hired employees through the Social Security Administration and the Department of Homeland Security databases. Therefore, the University cannot legally employ individuals who are on OPT STEM Extension, as we cannot provide an E-Verify case number, participation confirmation, or related documentation.

SIUE complies with all applicable federal employment eligibility verification requirements, including completion and maintenance of Form I-9, Employment Eligibility Verification, for all employees as required under the Immigration Reform and Control Act (IRCA).

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: [e-mail]

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veterans status.

We value your interest and look forward to reviewing your application. For questions or more information, please email [e-mail].

SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:

• Medical, dental, and visioninsurance;


• Universitytuition waivers(full-time employees receive 100% waiver of tuition)


• Lifeinsurance;


• SURSretirementplan;


• Supplementalretirement savings plans;


• Paid vacation and sick leave accrual;


• Generousholiday schedule/paid holidays;


• WorkLifeprograms;


• Employee Assistance Program(mental health and wellness);


• Employee discounts(local and national retailers);


• Flexible Spending Account Program;

For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits

Employer: Southern Illinois University Edwardsville

Address: 1040 Rendleman Hall, Edwardsville, Illinois, 62026

Website: https://www.siue.edu/

Equal employment opportunity, including veterans and individuals with disabilities.

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