Financial Aid Program Lead - Student Access & Support

National Association of Student Financial Aid Administrators; New Haven (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

Southern Connecticut State University is seeking an Assistant Director of Financial Aid in New Haven to administer the financial aid process, ensuring compliance with federal, state, and institutional policies. You will advise students, package aid, and support enrollment management goals, while coordinating with leadership to maintain timely and accurate operations.

The role requires a Bachelor’s degree and at least three years in financial aid or enrollment services, strong communication, and

Qualifications

• Bachelor’s degree and 3 years of financial aid or enrollment management experience.
• Knowledge of or ability to learn federal Title IV needs analysis.
• Excellent communication and service skills are essential.
• Ability to manage multiple tasks and priorities under time constraints.
• Cultural awareness and commitment to diversity, inclusion, and social justice.
• Experience with various computer applications and systems.

Responsibilities

• Maintain knowledge of financial aid regulations and policies to effectively award and support applicants.
• Administer state, federal, university and other aid resources in compliance with regulations.
• Coordinate financial aid activities with the Director/Associate Director and other departments.
• Advise students and families, providing accurate information and guidance on aid options.
• Supervise student employees and support enrollment management goals.
• Occasionally work evenings or weekends as needed.

Skills

Excellent communication

Multitasking

Title IV knowledge

Education

Bachelor’s degree

Tools

Ellucian Banner

Job description

Southern Connecticut State University is seeking an Assistant Director of Financial Aid in New Haven to administer the financial aid process, ensuring compliance with federal, state, and institutional policies. You will advise students, package aid, and support enrollment management goals, while coordinating with leadership to maintain timely and accurate operations.

The role requires a Bachelor’s degree and at least three years in financial aid or enrollment services, strong communication, and