Senior Director, Financial Aid & Student Access

Fairfield University; Fairfield (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Fairfield University in Fairfield, CT, seeks an Associate/Assistant Director of Financial Aid to lead and improve aid operations, ensuring compliance with federal, state, and institutional policies while supporting access and student success.

This role collaborates across offices, uses PowerFAIDS and Workday to track aid records, and chairs committees on appeals; it requires a bachelor’s degree and 5+ years in financial aid administration.

Qualifications

• Bachelor’s degree required; 5+ years in financial aid admin.
• Strong knowledge of Title IV programs and FERPA.
• Experience with PowerFAIDS and Workday preferred.

Responsibilities

• Support strategic planning and policy development in financial aid.
• Ensure compliance with federal, state, and institutional regulations.
• Manage assigned student caseload, verifications, and appeals.
• Process awards, adjustments, verifications, and appeals.
• Collaborate with campus partners and deliver financial literacy presentations as needed.

Skills

Leadership

Communication

Regulatory knowledge

Data management

FERPA compliance

Team management

Problem solving

Education

Bachelor's degree

Master's degree preferred

Tools

PowerFAIDS

Workday

NSLDS

FISAP

Job description

Fairfield University in Fairfield, CT, seeks an Associate/Assistant Director of Financial Aid to lead and improve aid operations, ensuring compliance with federal, state, and institutional policies while supporting access and student success.

This role collaborates across offices, uses PowerFAIDS and Workday to track aid records, and chairs committees on appeals; it requires a bachelor’s degree and 5+ years in financial aid administration.