Financial Aid Leadership: Student-Centric Compliance

Fairfield University; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Fairfield University seeks an Associate/Assistant Director of Financial Aid to lead, implement strategy, and ensure compliant, efficient aid operations. This role supports access, affordability, and student success through ethical, student-centered service.

Responsibilities include policy development, appeals coordination, and collaboration with campus partners, using PowerFAIDS and Workday to administer aid and ensure FERPA compliance.

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years of progressively responsible experience in financial aid administration.
• Demonstrated knowledge of federal, state, and institutional financial aid regulations.

Responsibilities

• Support strategic planning, policy development, and operational effectiveness as a member of the financial aid team.
• Maintain compliance with federal, state, and institutional financial aid regulations and policies.
• Prepare financial aid appeals for review and serve on the appeals committee.
• Manage an assigned student caseload and perform file review, verification and academic progress evaluations as needed.
• Process financial aid awards, adjustments, verification, over awards and appeals.
• Promote a collaborative, inclusive, and mission-driven work environment.
• Counsel students, parents, and other related parties regarding financial aid programs, eligibility, and procedures.

Skills

Leadership

Communication

Collaboration

Analytical skills

Education

Bachelor’s degree

Master’s degree

Tools

PowerFAIDS

Workday Student

NSLDS

COD

Job description

Fairfield University seeks an Associate/Assistant Director of Financial Aid to lead, implement strategy, and ensure compliant, efficient aid operations. This role supports access, affordability, and student success through ethical, student-centered service.

Responsibilities include policy development, appeals coordination, and collaboration with campus partners, using PowerFAIDS and Workday to administer aid and ensure FERPA compliance.