Financial Aid Operations Lead & Policy Architect

New Mexico Junior College; Hobbs (NM); On-site; USD 52,000 - 76,000; Full time

Job summary

New Mexico Junior College seeks an Assistant Director of Financial Aid to support the administration of the financial aid program, oversee daily office procedures, and provide customer service to students. The role includes training staff and ensuring compliance with federal, state, and College regulations.

The position involves assisting with Title IV funds, scholarship management, and coordination with the Business Office; it requires collaboration with campus teams and ongoing process

Qualifications

• Three years of financial aid experience with some supervisory responsibilities.
• Experience interpreting and applying federal, state, and institutional financial aid rules.

Responsibilities

• Assist the Director in developing, implementing, and overseeing financial aid policies and procedures to ensure compliance with regulations.
• Lead, train, and mentor staff; schedule daily operations; oversee quality customer service.

Skills

Supervisory experience

Customer service

Policy development

Budget awareness

Education

Associate’s degree in Business, Finance, or related field

Job description

New Mexico Junior College seeks an Assistant Director of Financial Aid to support the administration of the financial aid program, oversee daily office procedures, and provide customer service to students. The role includes training staff and ensuring compliance with federal, state, and College regulations.

The position involves assisting with Title IV funds, scholarship management, and coordination with the Business Office; it requires collaboration with campus teams and ongoing process