Financial Aid Operations Coordinator (2 Positions)

San Jose State University; San Jose (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

San Jose State University is seeking a Financial Aid Operations Coordinator to join its Financial Aid and Scholarship Office. This role is vital in supporting the delivery of financial aid services to students, ensuring their success through exceptional customer service and efficient document management processes.

The position will involve coordinating critical workflow processes related to the review, verification, and awarding of financial aid applications. Join SJSU's commitment to providing equal opportunities and support for all applicants!

Qualifications

• Exceptional customer service skills.
• Experience in document management and workflow processes.
• Knowledge of financial aid policies and procedures.

Responsibilities

• Support the delivery of student financial aid services.
• Coordinate document management and workflow processes.
• Assist in the financial aid application review and verification.

Job description

The Financial Aid and Scholarship Office is seeking Financial Aid Operations Coordinators to support the delivery of student financial aid services and contribute to student success. Reporting to the Associate Director of Financial Aid Operations and Technology, this position provides exceptional customer service while coordinating critical document management and workflow processes that support financial aid application review, verification, and awarding.

Equal Employment Statement

SJSU is an Equal Opportunity and affirmative action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self-disclose.