Financial Aid Officer

Everglades University; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Everglades University in Miami is seeking a Financial Aid Officer to assist students with the FAFSA and funding options. The candidate will review eligibility, complete documentation processes, and ensure packages meet deadlines while providing excellent customer service.

This full-time role requires a Bachelor's degree and the ability to work flexible hours, including evenings and weekends. Familiarity with federal funding regulations and CampusVue software is advantageous.

Qualifications

• Bachelor's degree required.
• Demonstrated ability of Key Behaviors.
• Knowledge of Federal and State funding programs helpful.
• Knowledge of title IV regulations helpful.
• Financial Aid Experience helpful.
• Ability to work assigned/flexible hours.

Responsibilities

• Assist the student with filling out the FAFSA.
• Determine the student's title IV eligibility.
• Create cost estimates and explain funding options.
• Work with students to obtain necessary documentation for aid.
• Review weekly reports to ensure processing.
• Submit financial aid packages by deadlines.
• Ensure a low rate of return due to errors.
• Provide excellent customer service.

Skills

Dependability

Teamwork

Decision Making

Communication

Time Management

Work Ethic

Accuracy

Innovation

Education

Bachelor's degree

Tools

CampusVue software

Job description

Responsibilities

• Assist the student with filling out the FAFSA
• Determine the student's title IV eligibility
• Create cost estimates and explain funding options to the students and parents
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification
• Review weekly reports to ensure all students' financial aid has been processed
• Submit financial aid packages to be processed by established deadlines
• Ensure a low rate of return due to errors on all packages submitted to be processed
• Provide excellent customer service and answers to student inquiries

Qualifications

• Bachelor's degree required
• Demonstrated ability of Key Behaviors
• Knowledge of Federal and State funding programs helpful
• Knowledge of title IV regulations helpful
• Knowledge of CampusVue software helpful
• Financial Aid Experience helpful
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Key Behaviors

• Dependability: Respond to requests in a timely manner
• Teamwork: Balance team and individual responsibilities
• Decision Making: Display willingness to make decisions
• Communication: Effectively communicate with others
• Time Management: Able to complete all job requirements in allotted time
• Work Ethic: Display an organized and results‑oriented approach, and motivation to perform without extensive direction
• Accuracy: Display a high quality of work and level of accuracy
• Innovation: Use a creative, solution‑oriented approach to address problems

This is a full time position that requires day, evening and weekend availability.