Financial Aid Officer

Keiser University; Clearwater (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Keiser University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure proper funding for each semester. Responsibilities include FAFSA assistance, determining Title IV eligibility, and creating cost estimates for students and parents.

The role requires 2–4 years of business experience, knowledge of federal/state funding, and flexibility in hours to cover day, evening, and weekend shifts. Strong customer service and accuracy are essential.

Qualifications

• Bachelor's degree is required.
• 2-4 years of business experience.
• Knowledge of Federal and State funding programs helpful.
• Knowledge of Title IV regulations helpful.
• Knowledge of Webclient software helpful.
• Financial Aid Experience helpful.
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis.

Responsibilities

• Assist the student with filling out the FAFSA.
• Determine the student's title IV eligibility.
• Create cost estimates and explain funding options to the students and parents.
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification.
• Review weekly reports to ensure all students' financial aid has been processed.
• Submit financial aid packages to be processed by established deadlines.
• Ensure a low rate of return due to errors on all packages submitted to be processed.
• Provide excellent customer service and answers to student inquiries.

Skills

Customer service

Communication

Time management

Teamwork

Dependability

Decision making

Accuracy

Innovation

Education

Bachelor's Degree

Tools

Webclient software

Financial Aid software

Job description

The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will:

• Assist the student with filling out the FAFSA
• Determine the student's title IV eligibility
• Create cost estimates and explain funding options to the students and parents
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification
• Review weekly reports to ensure all students' financial aid has been processed
• Submit financial aid packages to be processed by established deadlines
• Ensure a low rate of return due to errors on all packages submitted to be processed
• Provide excellent customer service and answers to student inquiries

Qualifications:

• Bachelor's Degree is required
• 2-4 years of business experience
• Demonstrated ability of Key Behaviors
• Knowledge of Federal and State funding programs helpful
• Knowledge of title IV regulations helpful
• Knowledge of Webclient software helpful
• Financial Aid Experience helpful
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Key Behaviors:

• Dependability: Respond to requests in a timely manner
• Teamwork: Balance team and individual responsibilities
• Decision Making: Display willingness to make decisions
• Communication: Effectively communicate with others
• Time Management: Able to complete all job requirements in allotted time
• Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
• Accuracy: Display a high quality of work and level of accuracy
• Innovation: Use a creative, solution-oriented approach to address problems

This is a full time position that requires day, evening and weekend availability.