Financial Aid Office Assistant — Student Worker

Butler; Indianapolis (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Butler University in Indianapolis, IN is seeking a Student Worker to assist the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties. The position is on-site, part-time (6-8 hours per week based on the student’s schedule).

Candidates must be currently enrolled students in good standing, eligible for student employment, and able to maintain FERPA confidentiality while handling sensitive records.

Qualifications

• Must be a currently enrolled student in good standing at Butler University.
• Must be eligible for student employment (Federal Work-Study or Institutional Work Program, if applicable).
• Must maintain confidentiality of student records in compliance with FERPA regulations.
• Strong interpersonal and communication skills.
• Detail-oriented, organized, and reliable.
• Proficient in Microsoft Office (Word, Excel, Outlook), especially working on analytics in Excel.

Responsibilities

• Greet and assist students, parents, and visitors in a professional and courteous manner.
• Answer phone calls and direct inquiries to appropriate staff members.
• Provide general information about financial aid processes and deadlines.
• File, scan, copy, and organize financial aid documents.
• Assist with data entry and updating student records in internal databases.
• Prepare outgoing mail and distribute incoming mail when needed.
• Support staff during financial aid events, workshops, and orientations.
• Perform other clerical tasks and special projects as assigned.

Skills

Interpersonal skills

Communication

Microsoft Office

Excel analytics

Confidentiality

Detail-oriented

Reliable

Education

Currently enrolled student at Butler University

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Butler University in Indianapolis, IN is seeking a Student Worker to assist the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties. The position is on-site, part-time (6-8 hours per week based on the student’s schedule).

Candidates must be currently enrolled students in good standing, eligible for student employment, and able to maintain FERPA confidentiality while handling sensitive records.