Financial Aid Counselor & Student Success Advocate

Vincennes University; Vincennes (IN); On-site; USD 38,000 - 62,000; Full time

Job summary

Vincennes University seeks a Financial Aid Counselor to advise current and prospective students and families on federal, state, and institutional aid programs, policies, and procedures. You will help navigate eligibility, assemble required documentation, and resolve barriers to aid.

The role emphasizes accurate packaging of awards, professional judgment, and outreach through campus events and presentations.

Qualifications

• Bachelor’s degree is required; associate degree with extensive university service considered.
• Two years of experience in a student financial aid office.
• Familiar with federal student aid regulations.

Responsibilities

• Exercise professional judgment to determine additional eligibility when students or families have unusual financial circumstances.
• Adjust awards as necessary to reflect student's enrollment and eligibility.
• Process satisfactory academic progress, professional judgment, and other letters of appeal.
• Review requests to make adjustments to aid for changes in enrollment, change in program, etc.
• Perform regular review of incomplete files and correspond with students and families regarding the forms and information required to complete the student’s file.
• Cross-train with other team members and assist with processing needs as necessary.
• Participate in campus and community outreach events, including events held in the evening and on weekends.
• Develop and present outreach presentations on financial aid and scholarships for prospective and current students.
• Collaborate with immediate supervisor to establish areas for professional growth and identify and request appropriate training opportunities offered by the office, the University, and various professional associations or organizations.
• Perform other duties as assigned.

Skills

Organizational skills

Team player

Verbal & written communication

Microsoft Office proficiency

Self-starter

Independent judgment

Customer service

Office equipment proficiency

Education

Bachelor's degree

Associate degree with extensive university service

Two years experience in student financial aid office

Familiar with federal student aid regulations

Tools

Microsoft Office Suite

Job description

Vincennes University seeks a Financial Aid Counselor to advise current and prospective students and families on federal, state, and institutional aid programs, policies, and procedures. You will help navigate eligibility, assemble required documentation, and resolve barriers to aid.

The role emphasizes accurate packaging of awards, professional judgment, and outreach through campus events and presentations.