Financial Aid Counselor — Empower Students with Aid Options

Inside Higher Ed; Valparaiso (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

An educational institution in Valparaiso, Indiana is seeking a Financial Aid Counselor to assist students and families in navigating the financial aid process. The ideal candidate should have a Bachelor's degree, experience in customer service, and preferably, financial aid background. This full-time position involves advising on financial options, reviewing applications, and delivering presentations regarding financial aid. Exceptional communication and empathy skills are essential.

Qualifications

• 1 to 3 years of experience in customer service, preferably in student services.
• Financial aid experience preferred.
• Basic familiarity with standard software.

Responsibilities

• Advise students on financial aid options and planning.
• Review applications, verify information, and adjust awards.
• Deliver financial aid presentations on and off campus.

Skills

Customer service experience

Bilingual (Spanish)

Communication skills

Empathy

Attention to detail

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

An educational institution in Valparaiso, Indiana is seeking a Financial Aid Counselor to assist students and families in navigating the financial aid process. The ideal candidate should have a Bachelor's degree, experience in customer service, and preferably, financial aid background. This full-time position involves advising on financial options, reviewing applications, and delivering presentations regarding financial aid. Exceptional communication and empathy skills are essential.