Financial Aid Counselor — Remote-Friendly

MSU Careers Recent Jobs; East Lansing (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

Michigan State University Office of Financial Aid in East Lansing seeks two Financial Aid Assistants to analyze family and student financial data to determine eligibility, resolve issues, and advise on outcomes under close supervision.

The role includes presenting information, supporting staff, and helping develop office processes; report to campus in-person initially with a future move to hybrid schedule. Strong communication and regulatory knowledge are valued.

Qualifications

• Knowledge equivalent to a four-year college degree; related work experience acceptable.
• Ability to understand, apply and interpret Federal and State regulations; willingness to learn.

Responsibilities

• Analyze family and student financial information to determine financial aid eligibility.
• Resolve compound financial aid issues and counsel on process and outcome.
• Determine when exceptions to Federal, State, and Institutional policies can be made.
• Serve as a resource to staff and assist in delivering presentations and creating office processes.

Skills

Counseling skills

Written and verbal communication

Interpersonal skills

Flexibility

Travel willingness

Education

Bachelor's degree or equivalent

Tools

Excel

Outlook

PowerPoint

Teams

Word

Job description

Michigan State University Office of Financial Aid in East Lansing seeks two Financial Aid Assistants to analyze family and student financial data to determine eligibility, resolve issues, and advise on outcomes under close supervision.

The role includes presenting information, supporting staff, and helping develop office processes; report to campus in-person initially with a future move to hybrid schedule. Strong communication and regulatory knowledge are valued.