Financial Aid Processor/Counselor

Midwestern State University Texas; Wichita Falls (TX); On-site; USD 27,000 - 33,000; Full time

Job summary

Midwestern State University Texas is seeking a Financial Aid Processor/Counselor to interpret and explain federal, state, and local financial aid regulations to students and families. You will process applications and ensure accurate information while maintaining strict confidentiality and compliance.

The role requires strong data-entry skills, public speaking ability, and excellent interpersonal communication. It is a full-time position with benefits, reporting to the Director of Financial Aid.

Qualifications

• Interacts with students and parents to explain financial aid rules.
• Knowledge of federal, state, and local regulations.
• Must prepare precise and accurate documents and meet deadlines.
• Willingness to speak publicly at college events.
• Maintain confidentiality and professional conduct.

Responsibilities

• Interviews and counsels students and parents on the financial aid process.
• Processes application results and ensures accuracy per federal regulations.
• Assists in state and federal financial aid reporting.
• Performs data entry for accurate records.
• Gives presentations to groups as required.

Skills

Interpersonal skills

Public speaking

Attention to detail

Customer service

Confidentiality

Education

Two years of college preferred

Tools

10-key by touch

Computer skills

Job description

Position Financial Aid Processor/Counselor Department Financial Aid Full Time Benefit Eligible 01/01/2027 ; Part Time Non-Benefit Eligible 09/01/2026-12/31/2026 Starting Date ASAP Salary $2345.08 Monthly Plus Benefits Job # S014-27 Budget Position # CN0495 Posted 08/25/2026 Description

Performs complex clerical and detailed work which requires a specialized knowledge of financial aid regulations. Interacts directly with students and parents to interpret and explain regulations and policies related to eligibility requirements for federal, state, and local financial aid funding. Performs specialized tasks to processes results of applications for financial aid. Reports to the Director of Financial Aid.

Examples

Interviews and counsels students and parents regarding the financial aid application process and satisfactory progress standards. Processes application results and ensures accuracy of information in line with appropriate federal regulations. Assists in the preparation of state and federal reports. Responsible for data entry to ensure efficient and accurate record keeping. Makes presentations to groups. Performs other related duties as required.

Physical Condition Experience

Experience in financial advising, general clerical work, counseling experience. Previous experience in developing customer relation skills.

Knowledge

Knowledge of financial aid policies and procedures. Use of computer and 10-key by touch. Knowledge of office procedures. Strong interpersonal skills with ability to handle sensitive situations in a professional and confidential manner.

Education

Completion of two years of college preferred.

Additional Requirements

Requires extensive public contact. Must be willing and able to do public speaking at college night presentations. Must be reliable and thorough. Requires attention to detail and the ability to prepare precise and accurate documents. Must be able to meet strict deadlines and work through stressful situations. Requires a spirit of teamwork. Must observe strict confidentiality.

Standard Requirements

Requires the ability to maintain positive working relationships with students, faculty, staff, and the community. Must adhere to University’s core values: People-Centered, Community, Integrity, Visionary, and Connections, per the MSU Texas Values Journey. Personal cell phone usage may be required to complete position duties, including multi-function authentication requirements. Regular reliable attendance is required.

This position is designated as security sensitive (Mod) and requires a criminal background check. Position is designated as a Responsible Employee as outlined by Title IX. May serve as Campus Security Authority as outlined by the Clery Act.

All qualified applicants will receive consideration for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.