Financial Aid Counselor

Inside Higher Ed; Valparaiso (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

An educational institution in Valparaiso, Indiana is seeking a Financial Aid Counselor to assist students and families in navigating the financial aid process. The ideal candidate should have a Bachelor's degree, experience in customer service, and preferably, financial aid background. This full-time position involves advising on financial options, reviewing applications, and delivering presentations regarding financial aid. Exceptional communication and empathy skills are essential.

Qualifications

• 1 to 3 years of experience in customer service, preferably in student services.
• Financial aid experience preferred.
• Basic familiarity with standard software.

Responsibilities

• Advise students on financial aid options and planning.
• Review applications, verify information, and adjust awards.
• Deliver financial aid presentations on and off campus.

Skills

Customer service experience

Bilingual (Spanish)

Communication skills

Empathy

Attention to detail

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Join to apply for the Financial Aid Counselor role at Inside Higher Ed

1 day ago Be among the first 25 applicants

Join to apply for the Financial Aid Counselor role at Inside Higher Ed

Tracking Code1132-674Job DescriptionPosition Description

The Financial Aid Counselor will collaborate with the admissions and financial aid staff to deliver exceptional service to new and current students. The position reports to the Associate Director of Financial Aid. The counselor plays a vital role in helping students and families navigate the complexity of the financial aid process. You could be the primary point of contact for calls and walk-ins, and you will oversee all aspects of finalizing a financial aid offer.

Major Responsibilities

• Advise students and families about financial aid options and financial planning for a VU education.
• Review financial aid applications, verify information, review special circumstance forms for possible professional judgment adjustments, and respond to office e-mail.
• Calculating financial aid awards and adjusting as necessary.
• Maintain knowledge of federal, state, and institutional regulations.
• Financial Aid presentations on and off campus.
• Must be familiar with the Department of Education rules and regulations governing federal financial aid.
  
  

Required Knowledge and Skills:

• Bachelor's degree required.
• 1 to 3 years of experience in customer service, especially student services on a college campus, preferred.
• Financial aid experience preferred.
• Bilingual abilities preferred, particularly in Spanish.
  
  

Other Qualifications:

• Strong verbal and written communication skills are essential.
• Must relate well to people from all circumstances; empathic and patient when working with students and families, demonstrating sensitivity to their unique financial circumstances.
• Basic familiarity with standard software, including Word, Excel, PowerPoint, etc.
• Attention to detail with the ability to manage multiple priorities and deadlines.
• Ability to work individually and in a team.
  
  

All offers of employment with Valparaiso University are contingent upon the clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, they will also include credit history. Background checks will be conducted on all final candidates for employment.

To Be Considered For This Position, You Must Upload

Cover letter

Resume

List of 3 professional references

Answer all application questions

Please Address The Cover Letter To

Mrs. Lindsey Mooneyhan, Associate Director of Financial Aid

Valparaiso University

Valparaiso, Indiana

Job LocationValparaiso, Indiana, United StatesPosition TypeFull-Time/Regular

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Online Audio and Video Media

Referrals increase your chances of interviewing at Inside Higher Ed by 2x

Get notified about new Financial Aid Counselor jobs in Valparaiso, IN.

Part-Time Remote Admissions Credentials Representative

Part-Time Federal Work Study - Current Students Only

Part-Time Federal Work Study - Current Students Only

Administrative Assistant/Client Relations Representative

Scheduling and Clinical Operations Coordinator

Front Desk Receptionist - Bilingual Spanish

Experienced Staffing Coordinator (Scheduler)

Michigan City, IN $17.00-$19.00 1 week ago

Assistant Office Coordinator PT/OT- Munster, IN

Runnymede, IN $15,416.00-$16,599.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.