Financial Aid Counselor

The University of Tampa; Tampa (FL); On-site; USD 42,000 - 58,000; Full time

Job summary

The University of Tampa in Tampa, FL seeks a Counselor in the Office of Financial Aid to advise students and parents on financing a UTampa education. The role reports to the Associate Director of Financial Aid and may require reporting to work when university offices close due to severe weather or other conditions.

Responsibilities include counseling on aid options, FAFSA completion, packaging aid, verification and loan processing, and representing the financial aid office at outreach events,

Qualifications

• Bachelor's degree required.
• Knowledge of Federal and State financial aid regulations.
• Strong communication and organizational skills.
• Some travel and a valid driver's license required.
• Evenings/weekends/overnight travel may be required.

Responsibilities

• Provide exceptional customer service while upholding UTampa's mission and enrollment goals.
• Counsel students, applicants and/or family members on financial aid options, costs, and financial responsibilities.
• Assist in FAFSA completion.
• Package aid, complete verification & loan processing for students in the assigned population.
• Use professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies.
• Coordinate with other institutional offices in the best interest of the student.

Skills

Public relations

Customer service

Public speaking

Education

Bachelor's degree

Job description

Position Details

The Office of Financial Aid at The University of Tampa has a position available for a Counselor who enjoys working in a fast-paced environment to advise students and parents on financing their UTampa education. This position reports to the Associate Director of Financial Aid. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.

Responsibilities

• Provide exceptional customer service while upholding UTampa's mission and enrollment goals.
• Counsel students, applicants and/or family members on financial aid options, costs, and financial responsibilities.
• Assist in FAFSA completion.
• Package aid, complete verification & loan processing for students in the assigned population.
• Use professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies.
• Coordinate with other institutional offices in the best interest of the student.
• Ensure compliance with Federal and State regulations and institutional policies.
• Represent the financial aid office and UTampa at outreach events for current and prospective students (note: some events are off-campus and may require overnight or multiple night travel).
• Other related administrative duties as assigned.

Requirements

• Bachelor's degree (required).
• Knowledge of Federal and State financial aid regulations and programs.
• Strong public relations, customer service, and public speaking skills.
• Excellent written, oral, interpersonal and organizational skills.
• Ability to establish priorities and manage time wisely.
• Strong computer skills required, including Microsoft Office suite.
• Accounting knowledge helpful.
• Some travel required must have a valid driver's license and vehicle.
• Availability to work some evenings, weekends and occasional overnight travel (for events and/or training).

Work Schedule

Monday through Friday from 8:30 am to 5:00 pm Summers: Monday through Thursday form 8:00 am to 5:30 pm Some evenings, weekends and occasional overnight travel are required.

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Additional Information

This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary as

Valuing the community's international heritage, The University of Tampa attracts students, faculty, and staff from around the world with diverse backgrounds to facilitate intercultural awareness and understanding. The University is committed to the development of each student to become a productive and responsible citizen.

Visa Sponsorship

The University of Tampa may consider Visa sponsorship for full-time Faculty tenure track and continuing term positions.