Assistant Director, Financial Aid Operations

The University of Tampa; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free Tuition

Generous paid leave

Wellness initiatives

Employer-Funded Health Reimbursement

Employer-Paid Disability Insurance

Employer-Funded EAP

On-Campus Parking

Fitness Center

Pet Insurance

Flexible Spending Accounts

Job summary

The University of Tampa is seeking an Assistant Director, Financial Aid Operations to lead reconciliation, award state aid, and ensure accurate reporting in a fast-paced environment. The role reports to the Associate Director of Financial Aid Operations.

Responsibilities include overseeing federal/state aid processes, preparing state reports, and ensuring campus-based aid is fully allocated. The position allows remote work after probation with occasional on-campus attendance for meetings and

Qualifications

• Bachelor’s degree required.
• 3–5 years of related experience or combination of education and work experience.
• Strong technical proficiency with automated financial aid systems; Workday preferred.
• Knowledge of federal and state financial aid regulations (Title IV) preferred.
• Experience with or ability to quickly learn University software and Microsoft Office.
• Willingness to embrace new technologies and practices.
• Accounting experience helpful.
• Excellent written, oral, interpersonal and organizational skills.
• Some travel, valid driver’s license and vehicle required.
• Evenings/weekends and occasional overnight travel may be needed.

Responsibilities

• Perform monthly reconciliation for federal and state aid programs, including returning funds to sources.
• Complete alternative loan reconciliations and process returns.
• Ensure accuracy and resolve rejects on federal grant and loan records.
• Oversee awarding of all state aid programs.
• Prepare and submit required state reports by deadlines (e.g., DER, SFA Report).
• Ensure full allocation of campus-based aid programs is spent.
• Write and maintain reports for the financial aid office.
• Award and review eligibility for ROTC Living Expenses grants.
• Contribute to a diverse, inclusive work environment.
• Work remotely after probation with occasional on-campus attendance for meetings/training.

Skills

Financial aid regs knowledge

Communication skills

Project management

Education

Bachelor’s degree

Tools

Workday

Job description

The Office of Financial Aid at The University of Tampa has a position available for an Assistant Director who enjoys working in a fast-paced environment to advise students and parents on financing their UTampa education. This position reports to the Associate Director of Financial Aid Operations.

Assistant Director, Financial Aid Operations

• Perform monthly reconciliation for federal and state aid programs, including returning funds to its source.
• Complete alternative loan reconciliations, including correcting discrepancies and processing returns.
• Ensure accuracy and resolve rejects on federal grant and loan records.
• Oversee awarding of all state aid programs.
• Prepare and submit required state reports within established deadlines (e.g., Disbursement Eligibility Report, submission of funding requests, Student Financial Aid Report, Grade and Hours Report).
• Ensure full allocation of campus-based aid programs are spent.
• Write and maintain reports as needed for the financial aid office.
• Award and review eligibility for ROTC Living Expenses grants.
• Other duties as assigned.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
• Ability to work effectively in a fully remote environment following successful completion of the probationary period, with occasional on-campus attendance required for meetings, training, events, or other departmental needs.

Qualifications

• Bachelor’s degree required.
• Three to five years of related experience OR a combination of education and work experience.
• Strong technical proficiency and experience with automated financial aid management systems, such as Workday, is highly desirable.
• Knowledge of federal and state financial aid regulations, particularly Title IV aid, is preferred.
• Experience with or the ability to quickly learn The University of Tampa software programs such as Workday and Microsoft Office.
• Willingness to embrace new technologies and innovative organizational practices.
• Accounting experience helpful.
• Excellent written, oral, interpersonal and organizational skills.
• Ability to establish priorities and manage time wisely.
• Some travel required, must have a valid driver's license and vehicle.
• Availability to work some required evenings, weekends and occasional overnight travel (for events and/or training).

Work Schedule: Monday through Friday from 8:30 a.m. to 5:00 p.m. Summers: Monday through Thursday from 8:00 a.m. to 5:30 p.m. Some evenings, weekends, and occasional overnight travel are required.

The University of Tampa offers great benefits to include:

• FREE Tuition
• Generous paid leave
• Wellness initiatives
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short & Long Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program
• Discounted On-Campus Dining Meal Plans
• FREE On-Campus Parking
• Access to Campus Amenities
• Fitness Center
• Pet Insurance
• Flexible Spending Accounts

And more!

Valuing the community’s international heritage, The University of Tampa attracts students, faculty, and staff from around the world with diverse backgrounds to facilitate intercultural awareness and understanding.

The University is committed to the development of each student to become a productive and responsible citizen.

Visa Sponsorship: The University of Tampa may consider Visa sponsorship for full-time Faculty tenure track and continuing term positions.