Financial Aid Coordinator/ Verification

Louisiana State University; Baton Rouge, Northern (LA, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Retirement options

Paid holidays

Tuition exemption

Training and development

Employee discounts

Job summary

Louisiana State University is seeking a Financial Aid Coordinator/Verification in Baton Rouge. The role supports the Office of Financial Aid & Scholarships by interpreting verification documents, resolving discrepancies, and performing Return of Title IV fund calculations.

Responsibilities include communicating conflicts, entering action items, and monitoring FAFSA-related processes for admitted and continuing students. Local on-campus work is required.

Qualifications

• Bachelor’s Degree required or equivalent experience in a financial aid or student services setting.
• Experience with verification processes and financial aid regulations preferred.
• Ability to interpret FAFSA-related documents and communicate conflicts clearly.

Responsibilities

• Assist with interpreting and entering verification documents.
• Communicate conflicts identified in the verification process.
• Perform calculations for Return of Title IV funds.
• Interpret and enter verification action items to admitted and continuing students.
• Identify and resolve discrepancies in self-reported information against documentation.
• Communicate conflicts and needed information for resolution.
• Review FAFSA transfers and determine conflicts in student records.
• Submit appropriate verification action items and communicate conflicts.
• Monitor transfer monitoring reports from the U.S. Department of Education.
• Calculate Title IV funds returns within the required time frame.
• Monitor refunds for Title IV funds after student resignation.
• Support special projects (10%).
• Rotate on the satisfactory academic progress appeals committee.
• Represent LSU at professional functions and events.

Skills

Active Listening

Communication

Confidentiality

Critical Thinking

Customer-Focused

Decision Making

Policy Knowledge

Time Management

Education

Bachelor’s Degree

Job description

Financial Aid Coordinator/ Verification

Position Type: Professional / Unclassified

Department: LSUAM AA - EM - Rec - FAS - FA - Operations

Work Location: 1112 Ruffin G. Pleasant Hall

Pay Grade: Professional

Job Description

The Verification Coordinator position within Louisiana State University’s Office of Financial Aid & Scholarships will play a key collaborative role in advancing the university and meeting the student access objectives.

Responsibilities

• Assist with interpreting and entering verification documents
• Communicating conflicts identified in the verification process
• Performing calculations for Return of Title IV funds
• Interpret and enter verification action items to admitted and continuing students
• Identify and resolve discrepancies in self-reported information against actual documentation for the pool selected for verification
• Communicate conflicts identified in the verification process and information needed for resolution
• Interpret subsequent transactions of the Free Application for Federal Student Aid (FAFSA) that may be received for a student to determine if conflicts exist
• If conflicts exist, request the appropriate verification action item on the student’s account and communicate the conflict
• Review the transfer monitoring report provided to us by the U.S. Department of Education for mid-year transfer students
• Perform calculations in accordance with the regulations for the returning of Title IV funds to the appropriate programs within the time frame allotted by the Department of Education
• Responsible for monitoring posting of refunds for any Title IV funds returned to the Department of Education by a student officially or unofficially resigning and have received federal student aid
• Special projects as assigned (10%)
• Serves as a rotating member of the satisfactory academic progress appeals committee
• Represent LSU and the Office of Enrollment Management & Student Success at professional functions and recruiting events

Required Qualifications

Bachelor’s Degree Meets eligibility to obtain National Student Loan Database System access and must not be in default on a student loan.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Desired Qualities

• Experience working in financial aid or equivalent student services setting in higher education
• High level of fluency in Spanish, written and verbal, preferred
• Knowledge of best practices in financial aid
• Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills
• Demonstrated commitment to data-driven decision‑making, including effective analytical skills and proven results in achieving objectives and goals

Special Qualifications

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Required Skills

• Active Listening
• Communication
• Confidentiality
• Critical Thinking
• Customer-Focused
• Decision Making
• Policy Knowledge
• Time Management

Special Instructions

The location of this position is LSU-BR and is not eligible for remote work.

Background Check

An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits

• Health, life, dental, and vision insurance
• Flexible spending accounts
• Retirement options
• Various leave options
• Paid holidays
• Wellness benefits
• Tuition exemption for qualified positions
• Training and development opportunities
• Employee discounts

Equal Opportunity Statement

LSU is an Equal Opportunity Employer. All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.