Financial Aid Coordinator/ Verification

lsu; United States; On-site; USD 52,000 - 66,000; Full time

Job summary

Louisiana State University is seeking a Financial Aid Coordinator/Verification to support the Office of Financial Aid & Scholarships. The role focuses on interpreting verification items, resolving discrepancies, and performing Title IV fund calculations within a professional/unclassified track.

Under supervision, you will handle FAFSA interpretations, monitor transfer aid considerations, and contribute to special projects while representing LSU in official settings.

Qualifications

• Bachelor's Degree required.
• Eligibility to obtain NSLDS access and must not be in default.
• Spanish fluency preferred.
• Experience in financial aid or higher education recommended.
• Strong written and verbal communication skills required.

Responsibilities

• Enter and interpret verification action items for admitted/continuing students.
• Identify/discrepancies between self-reported data and documentation.
• Communicate conflicts and information needed for resolution.
• Interpret FAFSA transactions to determine conflicts and action items.
• Review transfer monitoring reports to determine aid eligibility.

Skills

Active Listening

Communication

Confidentiality

Critical Thinking

Customer-Focused

Education

Bachelor's Degree

Job description

Financial Aid Coordinator/ Verification

The Verification Coordinator position within Louisiana State University's Office of Financial Aid & Scholarships will play a key collaborative role in advancing the university and meeting the student access objectives. The individual, with general oversight from the Senior Coordinator of Operations, will be responsible assisting with interpreting and entering verification documents, communicating conflicts identified in the verification process, and performing calculations for Return of Title IV funds.

Position Details

Position Type: Professional / Unclassified

Department: LSUAM AA - EM - Rec - FAS - FA - Operations (Morgan Trapen Tannehill (00001127))

Work Location: 1112 Ruffin G. Pleasant Hall

Pay Grade: Professional

Work Location Additional: The location of this position is LSU-BR and is not eligible for remote work.

Responsibilities

• Interpret and enter verification action items to admitted and continuing students.
• Identify and resolve discrepancies in self-reported information against actual documentation for the pool selected for verification.
• Communicate conflicts identified in the verification process and information needed for resolution.
• Interpret subsequent transactions of the Free Application for Federal Student Aid (FAFSA) that may be received for a student to determine if conflicts exist. If conflicts exist, request the appropriate verification action item on the student's account and communicate the conflict.
• Review the transfer monitoring report provided to us by the U.S. Department of Education for mid-year transfer students. This report is utilized to help determine the amount of aid that a mid-year transfer student may be eligible to receive.
• Perform calculations in accordance with the regulations for the returning of Title IV funds to the appropriate programs within the time frame allotted by the Department of Education.
• Responsible for monitoring posting of refunds for any Title IV funds returned to the Department of Education by a student officially or unofficially resigning and have received federal student aid.
• Special projects as assigned (10%).
• Serves as a rotating member of the satisfactory academic progress appeals committee.
• Represent LSU and the Office of Enrollment Management & Student Success at professional functions and recruiting events.

Required Qualifications

• Bachelor's Degree
• Meets eligibility to obtain National Student Loan Database System access and must not be in default on a student loan.

Ideal Candidate Qualities

• Experience working in financial aid or equivalent student services setting in higher education.
• High level of fluency in Spanish, written and verbal, preferred.
• Knowledge of best practices in financial aid.
• Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills.
• Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.

Special Qualifications

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Skills Needed

• Active Listening
• Communication
• Confidentiality
• Critical Thinking
• Customer-Focused