Financial Aid Coordinator: Accelerating Student Access

Commonwealth of VA Careers; Virginia (MN); On-site; USD 59,000 - 70,000; Full time

Job summary

Mountain Gateway Community College (MGCC) seeks a Financial Aid Coordinator to join our Student Affairs team in Virginia. This role goes beyond processing; it helps students access federal, state, and institutional aid, guides families through options, and ensures compliance with Title IV programs while supporting student success.

The successful candidate will supervise Financial Aid staff and collaborate with the Business Office and college personnel to support access, enrollment, persistence,

Qualifications

• Associate’s degree or equivalent with relevant financial aid experience.
• Bachelor’s degree preferred; experience with federal/state aid programs is a plus.

Responsibilities

• Administer federal, state, institutional, and other financial aid programs per regs and college policies.
• Manage application review, verification, awarding, disbursement, eligibility monitoring, and compliance.
• Counsel students and families on eligibility, options, requirements, and responsibilities.
• Administer Federal Title IV programs: Pell Grants, FSEOG, Work-Study, and Direct Loans.
• Review student records and resolve complex financial aid issues.
• Monitor eligibility at term end and coordinate reinstatement.
• Prepare and submit required federal and state reports; ensure Title IV eligibility.
• Develop Cost of Attendance budgets and financial aid system processes.
• Work with PeopleSoft and other systems to maintain aid tables and processes.
• Coordinate loan certification, counseling, and Federal Work-Study awards/payroll.
• Collaborate with college personnel to monitor attendance, withdrawals, enrollment, and aid impact.
• Support FAFSA outreach and enrollment initiatives; participate in events.
• Provide financial aid assistance at Rockbridge Center as scheduled.
• Maintain current knowledge of Title IV, Veteran programs, and VCCS policies.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Confidentiality

SIS literacy

Education

Associate’s degree in business administration, accounting, finance, education, student services

Bachelor’s degree in a related field

Tools

Microsoft Office

Google Workspace

Navigate

SharePoint

PeopleSoft

Student information systems

Job description

Mountain Gateway Community College (MGCC) seeks a Financial Aid Coordinator to join our Student Affairs team in Virginia. This role goes beyond processing; it helps students access federal, state, and institutional aid, guides families through options, and ensures compliance with Title IV programs while supporting student success.

The successful candidate will supervise Financial Aid staff and collaborate with the Business Office and college personnel to support access, enrollment, persistence,