Financial Aid Coordinator

Georgia Piedmont Technical College; United States; On-site; USD 60,000 - 65,000; Full time

Job summary

Georgia Piedmont Technical College is seeking a Financial Aid Coordinator to manage state aid programs, from awarding to reconciliation, and provide counseling to students on eligibility and aid options.

The role requires a bachelor’s degree and 2 years of related experience, with strong customer service and detailed record-keeping skills. The position supports campus-wide financial aid operations and reports to the Executive Director of Financial Aid.

Qualifications

• Bachelor’s degree from an accredited college or university in a related field; two years of related work experience.
• Knowledge of federal, state and institutional sources of financial aid.
• Ability to manage high-volume customer service and maintain accurate records.

Responsibilities

• Counsel students seeking financial aid and assist with awards and eligibility.
• Prepare and analyze reports on grades, enrollment status and award status for compliance.
• Monitor Satisfactory Academic Progress and inform students of changes.
• Handle inquiries in person, by phone and email; update account records.

Education

Bachelor’s degree in a related field

Tools

BANNER software

Surfer

COD

NSLDS

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

Financial Aid Coordinator

Agency

Georgia Piedmont Technical College

Job Requisition ID

JR0000004554

Shift

Any (United States of America)

Compensation Details

$60,000 - $65,000 ANNUALLY

Job Description

FINANCIAL AID COORDINATOR PRIMARY LOCATION: DeKalb/Newton Campus DESCRIPTION: The Financial Aid Coordinator is responsible for all State of Georgia student aid programs offered at Georgia Piedmont Technical College. These responsibilities span from awarding to the reconciliation of state aid. This position will provide counseling to current and potential students seeking financial aid assistance at Georgia Piedmont Technical College. Prepares and analyzes operational statistics, data and reports such as grades and enrollment status or award status to verify continued compliance and eligibility of student receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternative to amend the situation. Check students for Satisfactory Academic Progress; assist with workshops and seminars on campus; provide customer service to students, staff and external customers. Perform other duties as assigned. This individual will report to the Executive Director of Financial Aid.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Possession of a considerable knowledge of bookkeeping, accounting, business English, spelling and a working knowledge of modern office practices and procedures; skill in the proficient operation of office machines, especially the personal computer, with knowledge of several applications (i.e., spreadsheet, database, etc.); ability to maintain office records and prepare routine reports from such records. Demonstrated exceptional customer service skills and ability to work in a high- volume and fast paced environment required. Ability to work harmoniously with other employees; must be detail-oriented with the ability to meet and interact with individuals of diverse backgrounds. Manage customer service and call center support by handling inquiries in- person, answering phone calls, email responses and updating account records. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited college or university in a related field *and* Two (2) years related work experience which demonstrates knowledge of federal, state and institutional sources of financial aid.

PREFERRED QUALIFICATIONS

• Experience working in a Financial Aid office at an institution of higher education.
• First consideration will be given to applicants with at least two or more year’s previous direct lending experience at a post‑secondary school.
• BANNER: Financial Aid experience, Surfer, COD and NSLDS experience desired.

Minimum Qualifications: Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.