Financial Aid Coordinator

State of Georgia; Covington (GA); Hybrid; USD 60,000 - 65,000; Full time

Job summary

The Financial Aid Coordinator at Georgia Piedmont Technical College oversees all State of Georgia student aid programs from awarding to reconciliation. You will counsel students seeking aid and prepare reports to verify eligibility under federal and institutional guidelines.

Based at the DeKalb/Newton Campus, the role requires strong customer service, data accuracy, and the ability to manage inquiries while ensuring compliance and timely submission of required documents.

Qualifications

• Bachelor’s degree from an accredited college or university in a related field.
• Two years related work experience demonstrating knowledge of federal, state and institutional sources of financial aid.
• Experience with federal, state and institutional financial aid guidelines.
• Ability to provide strong customer service in a high-volume environment.
• Prepare and analyze routine reports and data to verify eligibility.
• Official transcripts required within 60 days of employment.

Responsibilities

• Award and reconcile State of Georgia student aid at Georgia Piedmont Technical College.
• Counsel current and prospective students on financial aid options.
• Prepare and analyze statistics, data and reports to verify eligibility.
• Notify students of changes in award eligibility and amendments as needed.
• Respond to inquiries in person, by phone and email; update account records.

Skills

Financial aid experience

Customer service

Data reporting

Office software

Education

Bachelor’s degree in related field

Tools

BANNER

NSLDS

COD

Surfer

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!

Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!

Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Financial Aid Coordinator

Agency:

Georgia Piedmont Technical College

Job Requisition ID:

JR0000004554

Shift:

Any (United States of America)

Compensation Details:

$60,000 - $65,000 ANNUALLY

Job Description:

FINANCIAL AID COORDINATOR

PRIMARY LOCATION: DeKalb/Newton Campus

DESCRIPTION:

The Financial Aid Coordinator is responsible for all State of Georgia student aid programs offered at Georgia Piedmont Technical College. These responsibilities span from awarding to the reconciliation of state aid. This position will provide counseling to current and potential students seeking financial aid assistance at Georgia Piedmont Technical College. Prepares and analyzes operational statistics, data and reports such as grades and enrollment status or award status to verify continued compliance and eligibility of student receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternative to amend the situation. Check students for Satisfactory Academic Progress; assist with workshops and seminars on campus; provide customer service to students, staff and external customers. Perform other duties as assigned. This individual will report to the Executive Director of Financial Aid.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Possession of a considerable knowledge of bookkeeping, accounting, business English, spelling and a working knowledge of modern office practices and procedures; skill in the proficient operation of office machines, especially the personal computer, with knowledge of several applications (i.e., spreadsheet, database, etc.); ability to maintain office records and prepare routine reports from such records.

Demonstrated exceptional customer service skills and ability to work in a high- volume and fast paced environment required. Ability to work harmoniously with other employees; must be detail-oriented with the ability to meet and interact with individuals of diverse backgrounds. Manage customer service and call center support by handling inquiries in- person, answering phone calls, email responses and updating account records.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Bachelor’s degree from an accredited college or university in a related field *and* Two (2) years related work experience which demonstrates knowledge of federal, state and institutional sources of financial aid. NOTE: Experience may substitute for the degree on a year for year basis

NOTE: All applicants must complete an online application, upload resume, unofficial transcript and cover letter. Official Transcript(s) are required within 60 days of employment.

PREFERRED QUALIFICATIONS:

Experience working in a Financial Aid office at an institution of higher education. First consideration will be given to applicants with at least two or more year’s previous direct lending experience at a post‑secondary school.

BANNER: Financial Aid experience, Surfer, COD and NSLDS experience desired.

NOTE: APPLICATIONS WILL BE SCREENED AT THE PREFERRED LEVEL. APPLICANTS MUST MEET BOTH THE MINIMUM AND THE PREFERRED QUALIFICATIONS TO BE CONSIDERED FOR THIS POSITION.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.